OKON DANDY
Banking
Calabar, Cross River,Cross River
Summary
To be a committed team player to the growth of the organization, adapt to policies,
business changes and challenges as well as desiring a fulfilling career.
Overview
13
13
years of professional experience
Work History
Relationship Manager
First Bank of Nigeria
01.2021 - Current
- Job function
- Handle retail clients and look for opportunities to sell banking services
- Managing top customers in the branch
- Deposit acquisition
- Account acquisition
- Taking customers complain and proffering solution appropriately
- Availing Loans to customers
- Maintaining Loan accounts with the bank
- Following up with potential prospects.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Digital Products Sale Executive
First Bank of Nigeria
01.2019 - 01.2021
- Job function
- The key roles of a digital product sale executive include planning, advertising, distribution and product development
- Accounting for internal and external business interests by collecting, setting up and delivering the final system through working with all departments (marketing, executive and sales)
- Assisting in the formulation of strategies to build lasting digital connection with customers
- Provide creative ideas for the marketing of digital products
- Measure performance of digital marketing efforts using approved key performance indicators (KPIs).
Teacher
St. Anthony Comprehensive Secondary School
01.2017
- Mathematics)
- Job function
- Classroom management
- Create and deliver lesson plans/notes
- Supervise students during experiment and investigation
- Bestowing students with arithmetic and problem solving skills
- Evaluate students performance through several standardized tests/examinations.
Trainee
University of Calabar Teaching Hospital, UCTH
01.2013
- Job function
- Create new medical records
- Retrieve existing medical records by gathering approved record folders
- Assist in audit
- Ensure confidentiality of patients information
Cashier
Peace Enterprise
01.2012 - 01.2013
- Job function
- Receive and disburse money
- Generate report for credit and debit sales
- Issuance of transaction receipts
- Resolve customer’s complaints
Education
Masters of Science - Public Health
University of South Wales
2021
B.Sc. - Microbiology
University of Calabar
2015
Senior Secondary School Certificate - 2009 -
Unity Secondary Commercial School
Nung Ukim, Ikono, Akwa-Ibom State First School Leaving Certificate - 2004 -
Victory Froebel Nur/Pri. School
Ikot Effiong Nta, Calabar, Cross River State 2017
Certification Professional Conduct And Ethics Certification -
FirstAcademy
2004
Health, Safety and Environment (HSE), Level 1-3 – - undefined
2020
First Aid and Fire Safety - undefined
2017
National Youth Service Corps – - undefined
2017
Certificate of Completion (Industrial Training on Health Records) - undefined
2013
Diploma - Computer Science
2010
Skills
- Good oral and written communication skills with careful attention to details
- Ability to undertake research and analysis
- Adept knowledge of inventory methods and procedures
- Strong interpersonal skills to interact and maintain good relationships
- Effective organizational skills and ability to prioritize a variety of task
- Customer Relationship Management
Timeline
Relationship Manager
First Bank of Nigeria
01.2021 - Current
Digital Products Sale Executive
First Bank of Nigeria
01.2019 - 01.2021
Teacher
St. Anthony Comprehensive Secondary School
01.2017
Trainee
University of Calabar Teaching Hospital, UCTH
01.2013
Cashier
Peace Enterprise
01.2012 - 01.2013
Masters of Science - Public Health
University of South Wales
B.Sc. - Microbiology
University of Calabar
Senior Secondary School Certificate - 2009 -
Unity Secondary Commercial School
First School Leaving Certificate - 2004 -
Victory Froebel Nur/Pri. School
Certification Professional Conduct And Ethics Certification -
FirstAcademy
Health, Safety and Environment (HSE), Level 1-3 – - undefined
First Aid and Fire Safety - undefined
National Youth Service Corps – - undefined
Certificate of Completion (Industrial Training on Health Records) - undefined
Diploma - Computer Science
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