BENJAMIN ELIZABETH SHADE
LUGBE
Summary
Innovative professional with proven track record of driving engagement through creative strategies. Expert in developing and implementing successful campaigns to maximize ROI and bottom-line results. Skilled in crafting compelling content focused on building relationships with customers and increasing conversions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Secretary
National Health Insurance Scheme (NHIS)
02.2019 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Social Media & Publicity
Better Life Seekers Foundation
06.2019 - Current
- In charge of all the NGOs social media
- Volunteering
- Any other functions as may be assigned by my supervisor
Entrepreneur (Field Officer)
01.2019 - Current
- Supply of foodstuffs and fresh vegetables in and out of its resident state
- Provision of trucks to transport cargo to desire destinations
- Documentation of all services rendered and balancing of business account
- Any other service as may be required by customer in line with the business
Data Clerk [part time]
Management Sciences for Health
01.2017 - 06.2019
- Update individual existing data regularly by verifying it with source document
- Secures the firms information by completing database backups
- Keep sensitive information confidential and handle it with professionalism
- Creating accurate spreadsheets by entering and updating information into relevant database
- Maintaining individual accounts by compiling, sorting and verifying the accuracy of the individual’s data before it is entered
- Identifying and correcting data entry errors using appropriate quality control methods
- Input new information into database systems
- Prepare data for analysis in accordance with the foundations mission
- Organizing files by collecting and managing data to be entered into the computer
- Informing relevant parties regarding errors encountered
Property Sales Executive/Realtor [part time]
ANAROCK Global Concept services Limited
01.2016 - 11.2016
- Arranging meetings with prospective buyers through advertisement & open houses
- Negotiating offers between ANAROCK Global Concept and potential investors
- Performing real estate market analysis
- Communicates and represented the organization to existing customers, potential customers, the public, government through promotional activities such as trade shows
- Preview Homes by arranging viewings online
- Reports periodically on Property marketing initiatives and project embarked upon, their progress as well as the returns
- Managing real estate transactions by helping client buy, sell or rent properties
- Communicates internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
- Reports to the Head Marketing on the marketing activities including progress on achievement of set sales targets
Desk Officer
Office Of The Head Of The Civil Service Of The Federation
04.2015 - 04.2016
- Company Overview: [Industrial Attachment] Employee Relations and Welfare Department
- Greeting and welcoming guest & visitors, including accepting deliveries
- Support in maintaining employee records and files
- Schedule appointments and maintain up to date calendar
- Support in distributing incoming mail by collecting, arranging and distributing of mail or messages when assigned by the secretary
- Answering incoming calls
- Support in answering employee question and addressing complaint or redirecting them when needed
- Support in preparing outgoing mail by checking sorting and forwarding emails when assigned by the secretary
- Also assist with other administrative functions when assigned
- [Industrial Attachment] Employee Relations and Welfare Department
Education
Higher National Diploma - Business Administration and Management
Niger State Polytechnic
01.2018
National Diploma - Business Administration and Management
Federal Polytechnic Idah
01.2014
Skills
- Affiliate marketing
- Promotional planning
- Multitasking Abilities
- Microsoft Excel
- Team building
- Professionalism
- Adaptability
- Time management abilities
- Budget Management
References
PROVIDE UPON DEMAND
Equipmentused
- Wheelchair
- Patient Monitor
- Hoist (Sara Stedy)
- Thermometer
Hobbies and Interests
- Volunteering with organizations and local committees to help homeless/less privileged people
- Cooking
- Swimming/Yoga
Attributes
- A natural ability to understand people’s point of view.
- Good Verbal and Written Communication skill
- Effective listening & disciplined.
- High emotional intelligence & sensitivity
- Ability to work under minimal supervision.
- Detail driven & meticulous organizational skills
- Teachable and a fast learner
- Perseverance and inner strength
- Proficiency in web development: HTML, CSS, JavaScript, Node JS
- Proficiency at using Microsoft office software: MS Word, Excel, PowerPoint, Outlook
Timeline
Social Media & Publicity
Better Life Seekers Foundation
06.2019 - Current
Secretary
National Health Insurance Scheme (NHIS)
02.2019 - Current
Entrepreneur (Field Officer)
01.2019 - Current
Data Clerk [part time]
Management Sciences for Health
01.2017 - 06.2019
Property Sales Executive/Realtor [part time]
ANAROCK Global Concept services Limited
01.2016 - 11.2016
Desk Officer
Office Of The Head Of The Civil Service Of The Federation
04.2015 - 04.2016
National Diploma - Business Administration and Management
Federal Polytechnic Idah
Higher National Diploma - Business Administration and Management
Niger State Polytechnic
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