Isobo Ekesunnie

Developed guidelines for accreditation and reaccreditation of healthcare facilities (HCFs) and health maintenance organizations (HMOs), resulting in a 20% increase in accreditation rates within the first year.
Compiled and maintained updated registers of key stakeholders, including HCFs, HMOs, and programme managers, ensuring accuracy and completeness, with a 95% data accuracy rate.
Engaged key stakeholders, leading to a 30% improvement in collaboration and cooperation among healthcare providers and program managers.
Coordinated the certification process of HCFs and programme managers, overseeing the successful certification of 50 HCFs and 10 programme managers annually.
Supervised and provided oversight for HCFs applying for accreditation, resulting in a 25% reduction in accreditation process time and a 15% increase in application approval rates.
Developed guidelines for Quality Assurance and Quality Inspection processes, enhancing service quality and compliance, leading to a 25% reduction in reported quality issues.
Created tools for all activities related to service delivery, streamlining processes and improving efficiency, resulting in a 20% increase in productivity among staff members.
Implemented a conflict redressal mechanism for the Scheme, reducing dispute resolution time by 30% and increasing stakeholder satisfaction by 25%.
Anchored periodic reviews of the NHIS Operational Guidelines and Treatment Protocols, ensuring alignment with industry standards and best practices.
Conducted a comprehensive review of drugs and service lists, optimizing pricing strategies and reducing costs by 15%.

• Provided direct patient care, conducting diagnosis, treatment, and management of various disease conditions for an average of 30 patients per day.
  Evaluated patient conditions and determined the need for hospitalization or referral to specialists, resulting in a 20% reduction in unnecessary hospital admissions and a 15% increase in timely referrals for specialized care.
  Achieved a patient satisfaction rate of 90% through effective communication, empathy, and personalized treatment plans.
  Maintained accurate and detailed patient records, ensuring compliance with regulatory standards and facilitating seamless continuity of care.
  Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans, resulting in improved patient outcomes and a 25% reduction in treatment errors.
  Participated in continuous education and training programs to stay updated on advancements in medical practices and technologies, enhancing diagnostic accuracy and treatment effectiveness.
  Provided patient education on disease management, preventive measures, and lifestyle modifications, contributing to a 30% decrease in readmission rates and improved overall health outcomes.
  Implemented evidence-based clinical guidelines and protocols to standardize care delivery, resulting in a 20% increase in adherence to best practices and quality indicators.
  Acted as a patient advocate, ensuring that patients' rights and preferences were respected throughout the treatment process.
  Received recognition for outstanding patient care and clinical expertise, earning positive feedback from patients, colleagues, and supervisors.

• Managed a team of 10 members, ensuring timely completion of deliverables, resulting in a 95% on-time delivery rate and adherence to project timelines.
  Developed and executed a comprehensive Communication and Engagement Plan, resulting in improved team collaboration and stakeholder satisfaction, as evidenced by a 20% increase in positive feedback.
  Created project proposals and briefs for 5 major initiatives, outlining project scope, objectives, and deliverables, contributing to a 30% increase in project approval rates.
  Generated Weekly Project Status Reports to track progress, identify risks, and communicate updates to stakeholders, ensuring transparency and accountability throughout project lifecycle.
  Prepared End of Stage Reports summarizing project achievements, challenges, and lessons learned, facilitating informed decision-making and continuous improvement.
  Developed Stage Plans outlining tasks, timelines, and resource allocation for each project phase, resulting in a 25% reduction in project delays and cost overruns.
  Maintained a RAID (Risks, Assumptions, Issues, Dependencies) log to proactively identify and mitigate project risks, minimizing potential disruptions and delays.
  Created Business Cases to justify project investments, outlining anticipated benefits and ROI, leading to a 15% increase in project funding approval.
  Designed Work Breakdown Structures to define project tasks and dependencies, improving project clarity and alignment with strategic objectives.
  Facilitated the onboarding of developers and testers by coordinating with the project team and sending requests via email, ensuring timely resource allocation and task assignment.
  Ensured all project requirements were accurately documented and added to the Azure board, enhancing project visibility and traceability, resulting in a 20% improvement in requirement management.
  Successfully closed a project on time and within specifications, meeting all deliverables and stakeholder expectations, resulting in client satisfaction and positive project outcomes.

Provided direct patient care to an average of 20 psychiatric patients daily, conducting thorough diagnoses, treatment plans, and management strategies, resulting in a 90% patient satisfaction rating.
Assessed patient conditions and determined hospitalization requirements for approximately 5 psychiatric patients per week, ensuring timely and appropriate levels of care and resource utilization.
Delivered educational sessions and presentations on diverse medical topics to medical staff, students, and allied health professionals, averaging 2 sessions per month, enhancing knowledge transfer and professional development within the department.

• Revitalized clinic operations, increasing patient visits by 30% within six months through strategic initiatives and process improvements.
  Conducted health awareness campaigns for over 500 police personnel, promoting preventive health practices and improving overall well-being.
  Oversaw medical services for a population of 2,000 police officers and their families, ensuring access to quality healthcare.
  Managed and delivered direct patient care, performing 20 physical examinations and assessments daily, resulting in accurate diagnoses and treatment plans.
  Administered treatment and monitored recovery progress for an average of 15 inpatients and outpatients per day, ensuring optimal care outcomes.
  Directed administrative functions, including scheduling, inventory management, and record-keeping, streamlining clinic operations and ensuring compliance with standards.
  Provided leadership and supervision to a team of 5 medical personnel and administrative staff, fostering a collaborative and efficient work environment.
  Developed and managed the clinic's budget, allocating resources effectively and maintaining financial sustainability.

Conducted 10 seminar presentations on health projects, reaching an audience of 200 healthcare professionals, and achieved a 95% satisfaction rate based on post-event evaluations.
Updated and maintained patient records for 500+ individuals, ensuring accuracy and compliance with privacy regulations.
Provided direct patient care, diagnosing and treating 25 diverse disease conditions weekly, resulting in improved health outcomes for patients.
Evaluated and determined the need for hospitalization or specialist referral for 15 patients per week, ensuring timely access to appropriate care.
Educated 50 children on personal hygiene and sanitation practices, leading to a 20% reduction in preventable illnesses among the targeted population.
Monitored the health status of 30 inpatients daily, implementing care plans and interventions to promote recovery and prevent complications.
Facilitated the discharge process for 20 patients monthly, ensuring readiness for transition to home care or further treatment facilities.

I completed assistant roles across five major medical postings, including Medicine, Surgery, Obstetrics & Gynaecology, and the Paediatrics Unit, with each posting lasting a minimum of three months.
During these postings, I actively developed my patient care skills, including conducting clerking, performing thorough patient investigations, making accurate diagnoses and differential diagnoses, administering patient treatments, and facilitating patient referrals.