Tolulope Adelegan
Osogbo,Nigeria
Summary
Achieves high customer satisfaction with regular updates. Dedicated professional with expertise in customer service. Focused on strategic planning for improved operations. Proficient in management software, product knowledge, and customer service strategies. Demonstrates strong initiative-taking abilities. Assisted in the development of marketing strategies. Developed profound understanding of clients' business industries, enriching conversations and achieving goals.
Overview
2027
2027
years of professional experience
Work history
Relationship Manager
WEMA BANK PLC
OSOGBO, OSUN STATE
2019.08 - Current
- Identified potential risks, ensured proper risk management strategies were in place.
- Maintained detailed records of all sales activities for organisation and tracking.
Improved company reputation with exceptional customer service.
Managed client accounts, improved customer satisfaction.
Boosted product awareness by conducting frequent presentations.
Assistant lecturer at a college
INTERLINK POLYTECHNIC
IJEBU JESA, OSUN STATE
- Supervised undergraduate students for effective learning.
- Collaborated with faculty members for organising academic activities.
- Handled student queries efficiently, promoting a supportive learning environment.
- Managed administrative tasks whilst ensuring smooth operations.
- Participated in departmental meetings for devising academic strategies.
- Developed teaching materials to facilitate learning.
Direct sales representative
FIRST CITY MONUMENT BANK
OSOGBO, OSUN STATE
- Facilitated successful contract negotiations to secure profitable deals.
- Increased market share with strategic direct selling techniques.
- Maintained detailed records of all sales activities for organisation and tracking.
- Improved company reputation with exceptional customer service.
- Managed client accounts, improved customer satisfaction.
- Boosted product awareness by conducting frequent presentations.
Personal assistant
AB SUMMIT CONSULTING FIRM
LAGOS, LAGOS
- Organised meetings, improved communication strategies.
- Managed invoice processing tasks accurately and efficiently.
- Updated company database regularly to maintain accurate records.
Direct sales representative
FINBANK
Oke-Osun, Osogbo
- Participated actively in team meetings for shared knowledge development.
- Optimised personal sales strategies through regular feedback and training sessions.
- Utilised persuasive communication techniques to convert prospects into loyal customers.
Relationship manager
WEMA BANK PLC
OSOGBO, OSUN STATE
2019.08 - Current
- Identified potential risks, ensured proper risk management measures were in place.
- Achieved high customer satisfaction with regular follow-ups and updates.
- Focused on strategic planning for improved operational efficiency.
- Drove sales initiatives that resulted in increased market share.
- Assisted in the development of marketing strategies for brand growth.
- Developed profound understanding of clients' businesses and industries, enriching conversations and achieving fair outcomes.
Assistant lecturer at a college
INTERLINK POLYTECHNIC, IJEBU JESA
IJEBU JESA OSUN STATE, Osun State
2015.10 - 2018.04
- Supervised undergraduate students for effective course completion.
- Collaborated with faculty members for organising academic events.
- Handled student queries efficiently, promoting an open dialogue environment.
- Managed administrative tasks whilst ensuring smooth lecture delivery.
- Participated in departmental meetings for devising educational strategies.
- Developed teaching materials to facilitate learning process.
Direct sales representative
FIRST CITY MONUMENT BANK
OSOGBO, OSUN STATE
2013.03 - 2013.09
- Facilitated successful contract negotiations to secure advantageous deals.
- Increased market share with strategic direct selling techniques.
- Maintained detailed records of all sales activities for optimal organisation and tracking.
- Improved company reputation with exceptional customer service skills.
- Managed client accounts, improved customer satisfaction levels.
Personal assistant
AB SUMMIT CONSULTING FIRM
LAGOS, LAGOS
2010.02 - 2010.12
- Organised meetings, improved communication within the team.
- Managed invoice processing tasks accurately and efficiently.
- Updated company database regularly to maintain accurate records.
Direct sales representative
FINBANK
AKURE, ONDO STATE
2007.01 - 2008.01
- Participated actively in team meetings for shared learning and strategy development.
- Optimised personal sales strategies through regular self-assessment and training sessions.
- Utilised persuasive communication techniques to convert prospects into loyal customers.
- Boosted product awareness by conducting frequent sales presentations.
Education
Higher National Diploma - Mass Communication
OSUN STATE POLYTECHNIC IREE
OSUN STATEBSC - Mass Communication
Fountain University
OSOGBOSkills
- Assertive leadership
- Customer Service
- Digital marketing
- Lead qualification
- Business development techniques
- Campaign development
Timeline
Relationship Manager
WEMA BANK PLC
2019.08 - Current
Relationship manager
WEMA BANK PLC
2019.08 - Current
Assistant lecturer at a college
INTERLINK POLYTECHNIC, IJEBU JESA
2015.10 - 2018.04
Direct sales representative
FIRST CITY MONUMENT BANK
2013.03 - 2013.09
Personal assistant
AB SUMMIT CONSULTING FIRM
2010.02 - 2010.12
Direct sales representative
FINBANK
2007.01 - 2008.01
Assistant lecturer at a college
INTERLINK POLYTECHNIC
Personal assistant
AB SUMMIT CONSULTING FIRM
Direct sales representative
FINBANK
Direct sales representative
FIRST CITY MONUMENT BANK
Higher National Diploma - Mass Communication
OSUN STATE POLYTECHNIC IREE
BSC - Mass Communication
Fountain University