ADAMU BITRUS MUSA
Jos,Nigeria
Summary
Results-driven Relationship Manager with exemplary leadership, time management and analytical skills. Well-versed with customer relationship management practices and computer software. Responsible professional willing to exceed expectations.
Overview
20
20
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work history
Relationship Manager
First Bank Nigeria Ltd
Jos, Nigeria
2024.04 - 2026.03
- Drafting of credit assessment reports to secure supervisory approvals for credit booking to deserving customers an Monitoring of facilities granted to avoid getting impaired.
- Identification of business opportunities to sale bank products for growth and revenue generation, ensure close follow up and visits to prospective SME customers to close pipeline deals
- Deposit mobilization for growth and profitability via product penetration and optimal deployment of bank products such as point of sale terminal, mobile applications etc
Business Manager
First Bank Nigeria Ltd
Bauchi, Nigeria
2012.09 - 2024.04
- Oversee the branch retail unit activities, delivering income against target achievement
- Ensure the creation and monitoring of risk asset
- Issuance of bank guarantee, advance payment guarantee, security bond, performance bond
- Monitoring of facilities granted to retail and SME customers
- Identification of business opportunities to sale bank products for growth and revenue generation, ensure close follow up and visits to prospective retail and SME customers to close pipeline deals
- Deposit mobilization for growth and profitability via product penetration and optimal usage of bank products
Head retail banking
Eco Bank Nigeria Plc
Bukuru
2012.01 - 2012.08
- Coordinate Branch Marketing activities
- Coordinate marketing meetings to ensure targets and responsibilities are effectively carried out as expected among team members
- Prepare branch budget and performance report
- Analyze branch weekly performance report as requested by management
Relationship manager
Oceanic Bank Plc
Bukuru, Nigeria
2008.10 - 2012.01
- Account opening and relationship management
- Branch treasury officer responsible for negotiating, booking and liquidation of investments, interest calculation and negotiation
- Branch Microfinance Champion responsible for booking microfinance loans and ensure prompt repayment and recovery
- Prepare weekly and monthly performance report (MPR) develop the requisite initiatives to improve KPI's
Relationship Manager
First Bank Nigeria Ltd
Gombe, Nigeria
2011.08 - 2011.11
- Debt recovery officer responsible for toxic assets recovery in the branch specifically agricultural loans given to retail and SME customers
- Sourcing for new customers by selling First bank unique products and services
- Account opening and relationship management for funding and future usage
Class teacher
Nigerian National Youth Service Scheme
, Nigeria
2006.03 - 2007.02
- Taught Government
- 1-year national service program for Nigerian university graduates
Education
Master - Entrepreneurship and Business Development
Abubakar Tarawa University Bauchi
Post Graduate Diploma - Management
University of Maiduguri
Master - International Relations and Strategic Studies
University of Jos
Bachelor of Science - Sociology and Anthropology
University of Maiduguri
Skills
- Proactive outreach
- Tactful persuasiveness
- Resourceful negotiation
- Familiarity with financial products
- Assertive leadership
- Influential networking
- Product knowledge
- Business development
- Customer retention tactics
- Sales and results-focused
- Market trends analysis
- Business development techniques
- CRM technologies
- Premium client management
- Account acquisition
- Client Relationship Management
- Revenue growth strategies
- Customer insights and data analysis
- Portfolio revenue growth
- Profitability analysis
- Budget planning
Certification
- Nigerian Institute of Management (Associate member)
- ONLINE COURSE CERTIFICATION BY HAVARD UNIVERSITY, 15th May 2020
- Entrepreneurship in Emerging Economies
Language Proficiency
English: Reading 5, Speaking 5, Writing 5
Beginner
Hausa: Reading 5, Speaking 5, Writing 5
Beginner
'Pidgin' English: Reading 4, Speaking 4, Writing 4
Beginner
Referees
- Isa, Abadam, Business Development Manager, isa.abadam@firstbanknigeria.com, +2348065773585, First Bank Nigeria Ltd, Yakubun Bauchi way
- Moses Josiah, Kwaks, Business Manager, josiah.k.moses@firstbankgroup.com, Commercial Banking Jos
Accomplishments
- Commendation letter by the Executive vice president First bank ltd for achieving 98% scorecard performance October 2013
- Commendation letter by the Group Head Northeast First bank Nigeria ltd for achieving 100% December scorecard performance 2013
Professional Development
- Over the years, I have sharpened my experience, knowledge and skills and have gradually developed and grown in the following key areas including.
- Business Development
- Good interpersonal skills and Relationship management
- Customer service
- Branch management
- Product sales, Use of Microsoft office (Excel, and PowerPoint, CRM)
Timeline
Relationship Manager
First Bank Nigeria Ltd
2024.04 - 2026.03
Business Manager
First Bank Nigeria Ltd
2012.09 - 2024.04
Head retail banking
Eco Bank Nigeria Plc
2012.01 - 2012.08
Relationship Manager
First Bank Nigeria Ltd
2011.08 - 2011.11
Relationship manager
Oceanic Bank Plc
2008.10 - 2012.01
Class teacher
Nigerian National Youth Service Scheme
2006.03 - 2007.02
Post Graduate Diploma - Management
University of Maiduguri
Master - International Relations and Strategic Studies
University of Jos
Bachelor of Science - Sociology and Anthropology
University of Maiduguri
Master - Entrepreneurship and Business Development
Abubakar Tarawa University Bauchi