DAMILOLA VICTORIA OMALE
Kaduna,kaduna
Summary
A dedicated public health professional with over seven years of experience supporting health program implementation. Skilled in coordinating activities, managing data, tracking inventory, and working closely with local stakeholders to ensure the successful delivery of services. Strong ability to collaborate with teams, maintain accurate records, and meet program targets efficiently.
Results-driven Relationship Manager with exemplary leadership, time management and analytical skills. Well-versed with customer relationship management practices and computer software. Responsible professional willing to exceed expectations.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
Work history
Providers Relationship Manager
Clearline International Limited
Kaduna, Kaduna State
03.2024 - 05.2025
- Contributed to strategic planning processes, helping to develop operational models aligned with organizational objectives.
- Coordinated with cross-functional teams to streamline processes and enhance service delivery in the health system.
- Created clear and concise reports, summarizing complex data for diverse audiences including government officials and funding bodies.
- Demonstrated excellent communication skills, resolved challenges and ensured smooth operations.
- Supported the distribution of supplies of over 100 clients.
- Managed data entry and ensured accurate reporting.
- Participated in over 20 community engagements to increase program participation.
- Monitored over 25 health program activities at the local level.
- Assisted in tracking treatment distribution and inventory of over 150 clients.
- Built lasting relationships with key stakeholders through consistent engagement activities.
- Implemented innovative ideas for better relationship management practices.
- Increased client retention, fostered trust and loyalty by resolving complaints efficiently.
- Worked with health officers and community leaders to ensure smooth operations.
Quality Assurance Officer
Clearline International Limited
10.2017 - 03.2024
- Successfully conducted annual medical checks for staff of organizations.
- Monitored health program activities.
- Assisted in tracking treatment distribution and inventory.
- Worked with health officers and community leaders to ensure smooth operations of annual medical checks.
- Participated in awareness campaigns for malaria, high blood pressure and diabetes.
- Supervised the quality of care given to enrolees by hospitals.
- Led quality assurance (QA) efforts within healthcare and laboratory systems, ensuring adherence to national and international standards for health data management and clinical operations.
- Promptly resolved challenges encountered by enrolees while using chosen facilities.
- Vetting of medical claims to ensure compliance with agreed tariffs.
- Successfully participated in reconciliation exercises with health care facilities.
Education
Bachelor of Science - Microbiology
Ahmadu Bello University
01.2009 - 01.2014
Secondary School Leaving Certificate - SSCE
Danbo International School
01.1996 - 01.2002
Introduction to data Science - Data Science
CoLab Data Science Training
Kaduna, Kaduna State 07.2023 - 09.2023
Masters In Public Health - Public Health
Ahmadu Bello University
Kaduna, Kaduna State 01.2022 - 09.2024
Skills
- Program Coordination
- Data Management
- Community Engagement
- Supply Chain & Inventory Management
- Training & Support
- Problem-Solving & Reporting
- Collaboration & Communication
- Tactful persuasiveness
- Resourceful negotiation
- Service level agreement handling
- Assertive leadership
- Customer Service
- Proactive outreach
- Product knowledge
- Customer retention tactics
- Price and contract negotiations
- Account acquisition
- Public speaking
- Interpersonal communication
- Team Leadership
- Resourcefulness
- Data analysis
Languages
English
Yoruba
Hausa
Custom
- Led annual medical check-ups, including malaria testing, urinalysis, blood pressure, BMI, and blood sugar screenings for employees.
- Supervised and participated in health awareness campaigns promoting healthy living.
- Planned and organized health activities to ensure efficient execution.
- Managed data entry, reporting, and monitoring to track program performance.
- Collaborated with local communities and stakeholders to advance health initiatives.
- Ensured accurate inventory management and proper distribution of supplies.
- Participated in reconciliation exercises with healthcare facilities under the supervision of the NHIA.
Affiliations
- Reading, baking, watching documentaries
Timeline
Providers Relationship Manager
Clearline International Limited
03.2024 - 05.2025
Introduction to data Science - Data Science
CoLab Data Science Training
07.2023 - 09.2023
Masters In Public Health - Public Health
Ahmadu Bello University
01.2022 - 09.2024
Quality Assurance Officer
Clearline International Limited
10.2017 - 03.2024
Bachelor of Science - Microbiology
Ahmadu Bello University
01.2009 - 01.2014
Secondary School Leaving Certificate - SSCE
Danbo International School
01.1996 - 01.2002
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