Friendly, diligent and dedicated team player, experienced in administrative and virtual assistant role tasks. Brings polished demeanor, professional communication skills and attention to detail. Focus on assisting staff and ensuring client satisfaction. Seeking for opportunities where I can embark on a journey to ensure seamless workflow and organization's success.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
VIRTUAL ASSISTANT
Digital Witch IT Support
10.2023 - Current
Manage clients' email inbox, responding to emails based on specific guidelines
Create and maintain digital files, documents, and database to drive easy accessibility and organization of information
Implement time management strategies and utilize productivity tools
Execute travel arrangements on behalf of clients by researching and managing bookings
ADMINISTRATIVE ASSISTANT
Quaishy Klassic Services ltd
03.2021 - 09.2023
Processed correspondence documents, and reports to support clerical staff
Answered, filtered incoming calls, emails and directed messages to correct party
Handled sensitive and business confidential information following proper procedures
Updated office calendar with new meetings, events and appointments to avoid overbooking.
CUSTOMER SALES REPRESENTATIVE
Body Organics
05.2019 - 02.2021
Addressed customer complaints and questions to increase satisfaction
Maintained up-to-date knowledge about products and service
Built strong customer relationship with new and existing customers and many more
Cold called prospects to generate and qualify leads.
Education
B.sc Guidance and Counselling - undefined
Nnamdi Azikwe University
Awka, Anambra
01.2014 - 1 2018
West African Examination Council (WAEC) -
Federal Government Girls’College,Abuloma
Port Harcourt,Rivers,Nigeria
09.2005 - 07.2011
Skills
Skills in remote work software (Trello, slack,etc)undefined
Timeline
VIRTUAL ASSISTANT
Digital Witch IT Support
10.2023 - Current
ADMINISTRATIVE ASSISTANT
Quaishy Klassic Services ltd
03.2021 - 09.2023
CUSTOMER SALES REPRESENTATIVE
Body Organics
05.2019 - 02.2021
B.sc Guidance and Counselling - undefined
Nnamdi Azikwe University
01.2014 - 1 2018
West African Examination Council (WAEC) -
Federal Government Girls’College,Abuloma
09.2005 - 07.2011
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