Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Quote
Work Preference
Software
Virtual assistant
Languages
Generic
anthonia azubuko

anthonia azubuko

Certified Virtual Assistant
Jos,Plateau

Summary

Organized and detail-oriented Virtual Assistant with 3+ years of experience providing administrative support to executives and teams. Proficient in email management, scheduling, data entry, and customer service. Skilled at using tools like Google Suite, Microsoft Office, and project management software to streamline operations and improve workflow. Adept at managing multiple tasks simultaneously while maintaining a high level of accuracy and professionalism. Committed to delivering exceptional service, optimizing processes, and enhancing team productivity.

Overview

6
6
years of professional experience
5
5
Certifications

Work History

Virtual Assistant

Freelance
5 2021 - Current
  • Efficiently manage the email inboxes of 3 high-profile clients, reducing inbox clutter by 50% and improving response times by 30%
  • Coordinate and schedule an average of 20+ appointments and meetings per week, ensuring seamless time management and preventing scheduling conflicts
  • Provide excellent customer service by responding to client inquiries, resolving issues, and maintaining a high level of professionalism, resulting in a 95% client satisfaction rate
  • Maintain accurate databases, managing sensitive information with 100% accuracy, including client records, expense reports, and meeting notes
  • Utilize Google Suite and Microsoft Office to streamline administrative processes, increasing productivity by 20%
  • Collaborate with teams using project management tools (Asana, Trello) to track project progress, communicate updates, and ensure timely completion of tasks.

Administrative Assistant

Industrial Training Fund
01.2019 - 04.2021
  • Managed the daily schedules and email correspondence for 3 senior executives, ensuring all meetings, appointments, and deadlines were met
  • Entered and maintained company data in Excel and company databases, improving data accuracy by 15% and reducing errors by implementing more efficient data entry methods
  • Improved customer service efficiency by implementing standardized email templates, reducing response time by 40%
  • Assisted in the preparation of documents, reports, and presentations for internal and external meetings, ensuring accuracy and timely delivery
  • Supported various departments in organizing projects, managing task deadlines, and providing overall administrative support.

Education

Master of Education -

Bachelor of Arts/Education - undefined

Skills

Time Management & Organization: Adept at prioritizing tasks, managing deadlines, and organizing workflows to ensure timely completion of projects

Certification

ALX Career Essentials

Accomplishments

  • Reduced overall administrative processing time by 25% by implementing more efficient tools and procedures.
  • Increased client retention by 15% by delivering high-quality, timely support that exceeded expectations.
  • Improved team collaboration by introducing new project management strategies, resulting in a 20% increase in project completion speed.

References

Available upon request

Timeline

Administrative Assistant

Industrial Training Fund
01.2019 - 04.2021

Virtual Assistant

Freelance
5 2021 - Current

Master of Education -

Bachelor of Arts/Education - undefined

Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Work Preference

Work Type

Contract Work

Work Location

Remote

Important To Me

Career advancementFlexible work hoursWork from home optionTeam Building / Company RetreatsPaid time offWork-life balance

Software

Asana, Gmail and Outlook, Calendly, Time management

Virtual assistant

1.⁠ ⁠Administrative Support

2.⁠ ⁠Customer Service

3.⁠ ⁠Email Management

4.⁠ ⁠Social Media Management

5.⁠ ⁠Content Creation

6.⁠ ⁠Data Entry and Analysis

7.⁠ ⁠Scheduling and Calendar Management

8.⁠ ⁠Bookkeeping and Accounting

9.⁠ ⁠Web Design and Development

10.⁠ ⁠Online Research

Languages

English
Upper intermediate (B2)
anthonia azubukoCertified Virtual Assistant