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Maria Abijor
Airbnb Virtual Assistant
Benin-City ,Edo
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Airbnb Virtual Assistant
Digital Witch IT Support Community
Lagos, Nigeria
05.2024 - 06.2024
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Attending to other instructions as provided by the host.
Assistant Manager
Constantial Hotel & Suite
Benin-City
02.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Education
Higher National Diploma ( HND) - Accountant
Delta State Polytechnic Otefe
Oghara Delta State 11.2014
Skills
Time management
Social media knowledge
Credit and collections
Office administration
Software
Timeline
Airbnb Virtual Assistant
Digital Witch IT Support Community
05.2024 - 06.2024
Assistant Manager
Constantial Hotel & Suite
02.2023 - 02.2024
Higher National Diploma ( HND) - Accountant
Delta State Polytechnic Otefe