BETHEL OGUERI
Makurdi
Summary
I have a solid background in customer service assistance. Competent in a variety of areas, including virtual assistant, Microsoft Office, administrative support, email/inbox management, file management, calendar management, lead generation etc. Committed to achieving business goals and delivering favorable results.
Overview
1
1
Certification
Work History
Cohost & Virtual Assistant ,Airbnb
Anne Enterprise Llc
Miami, Florida
06.2024 - Current
Co-Host
Bookshelf_Apatment
04.2024 - Current
As a co-host of Bookshelf_Apatment Airbnb company, my role is to ensure seamless communication between guests and hosts, managing bookings and inquiries efficiently. I coordinate check-ins, address any concerns or issues promptly, and strive to create a welcoming and comfortable experience for guests. Utilizing my knowledge of local attractions and amenities, I provide personalized recommendations to enhance guests' stay. I make sure the property satisfies the highest requirements for guest satisfaction by keeping it functional and clean. My ultimate goals are to maintain the quality of our Airbnb listings and promote great visitor experiences.
Education
Bachelor of Science - Computer Science
National Open University of Nigeria
Markudi, Benue State01.2026
Secondary School WASSCE And NECO Certificate -
Base Comprehensive College
Port-harcourt, Rivers State07.2015
First School Leaving Certificate -
The Unique High School
Jos, Plateau State07.2009
Skills
- Calendar Management
- Email/inbox Management
- File Management
- Travel Management
- Password Management
- Online Research
- Lead Generation
- Appointment Setting and Scheduling
- Administrative support
- Microsoft Office
- Virtual Assistant
- Personal Assistant
- Google Suit
Why Choose Me
- Firstly, I'm flexible and adaptable, so I can easily adjust to changing needs and priorities.
- Secondly, I have a strong work ethic and a can-do attitude.
- Thirdly, I am a fast learner, also pay attention to details and have time management.
Toolkits
- Google workspace
- Microsoft Office
- Customer relationship management (CRM)
- Software and social media platforms such as Facebook, Instagram, TikTok, Twitter and Linkedin.
Additional Information
• Multitasking
• Attention to details
• Teamwork
• Customer Service-Focused
• Organization skills
• Passionate about work
• Problem solving
• Written communication
• Phone communication
• Product listing
• Time management
• Timely and positive attitude
Hobbies and Interests
READING AND TRAVELING. Traveling and reading together are two interests that broaden my perspectives and spark curiosity. Books stimulate my intellect and imagination by taking me to new and unfamiliar realms. Travel brings me to understand many cultures and promotes my empathy. Together, they provide significant experiences and lifelong learning, enhancing my life with unending investigation and discovery-whether through pages or routes.
Languages
English
Native language
Certification
Google Slides
Google Meets
Google Sheets
SEO
SEO II
Timeline
Cohost & Virtual Assistant ,Airbnb
Anne Enterprise Llc
06.2024 - Current
Co-Host
Bookshelf_Apatment
04.2024 - Current
Bachelor of Science - Computer Science
National Open University of Nigeria
Secondary School WASSCE And NECO Certificate -
Base Comprehensive College
First School Leaving Certificate -
The Unique High School
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