Joyce Ejiofor
Lekki,Lagos
Summary
As a seasoned marketing professional with over 3 years of experience, I have consistently driven impactful campaigns that resulted in a 25% in customer engagement .My experience lies in customer planning , digital marketing , and market analysis .Goal oriented individual seeking to bring my passion for innovation and results driven approach to a dynamic team in a challenging marketing role.
Overview
4
4
years of professional experience
Work history
Relationship Manager
Optiva Capital Partners
Lagos
03.2021 - 01.2024
- Prepared engaging presentations to clients, showcasing value propositions and solutions.
- Managed long-term customer relationships to increase revenue.
- Conducted customer interviews and ensuring customer satisfaction.
- Resolved customer issues and concerns.
- Translated financial jargon for complete client understanding.
- Built and carefully managed loyal, profitable client bases.
- Updated clients on new financial products for improved investment possibilities.
Marketing Executive
Aiico Insurance Company
Lagos
03.2020 - 02.2021
- Explained various insurance policies to potential and existing clients.
- Implemented effective marketing strategy to sell new insurance contracts and adjust existing ones
- Contacted potential clients and creating rapport by networking,using referrals and cold callings
- Guided clients in selecting coverage to best meet their needs
- Suggested modifications and updates to clients existing insurance policies
Education
Bachelor of Science (B.S - Industrial Chemistry
Abia State University
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Federal Government Girls College Owerri
Skills
- Proficiency in Microsoft Office Suite, Excel, Word, and PowerPoint
- Fluent in English
- Prospecting
- Quick adaptability to new technologies and software
- Strategic problem solving
- Salesforce
Languages
English
Fluent
Timeline
Relationship Manager
Optiva Capital Partners
03.2021 - 01.2024
Marketing Executive
Aiico Insurance Company
03.2020 - 02.2021
Bachelor of Science (B.S - Industrial Chemistry
Abia State University
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Federal Government Girls College Owerri
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