4 Years of professional experience
Echeodo Chidinma Constencia
Lagos,Lagos
Summary
Goal-oriented Chemist offering strong knowledge in chemical compositions and standard testing procedures. Keeps laboratory equipment and instruments in optimal condition. Proactive in ordering supplies, completing inventories and maintaining records.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lab Assistant position. Ready to help team achieve company goals.
Enthusiastic telemarketer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of team target and training in communication skill. Motivated to learn, grow and excel in marketing industry.
Versatile Chemist works with different types of chemicals, compounds and materials. Proficient in performing tests, documenting results and writing papers. Well-organized and detail-oriented with good project management and planning abilities developed over 2+ years in laboratory work.
Overview
4
4
5
5
years of post-secondary education
1
1
Certification
Work History
Chemist (quality Control and Quality Assurance)
Niger Delta Power Plant
Olorunsogo , Ogun State
09.2018 - Current
- Prepared waste drums for pick-up and delivery to comply with local, state and federal regulations for treatment and disposal of hazardous waste.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
- Contributed to team discussions and new project initiatives to advance progress and optimize profitability.
- Established quality control measures for instrumentation and monitored data quality to operate instrument with control limits.
- Modified and adapted standard methods and procedures to solve analytical problems.
- Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
- Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.
- I worked flexible hours across night, weekend and holiday shifts.
- Treatment of waste- water before evacuating into the environment
- Quality control and quality Assurance measures are taken
Telemarketing Sales Representative
Eze Software
Asaba, Delta
06.2017 - 05.2018
- Completed daily cold calling and outreach to build sales pipeline.
- Answered calls, took messages and transferred calls to correct individuals.
- Assisted with training and orientation of new employees.
- Troubleshot problems for callers and helped independently resolve common issues.
- Recorded contact information of customers and potential customers in internal database.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Asked pertinent questions to understand customer requirements.
- Built relationships with customers using strong persuasion and active listening skills.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Followed up with customers to solicit further sales.
- Called prospective customers in designated market area to qualify leads.
- Informed current and prospective customers of promotions and new or upgraded products.
Restaurant Supervisor
Mbari Kitchen
Owerri , Imo State
11.2015 - 06.2017
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Effectively scheduled and distributed work assignments in alignment with operational and customer needs.
- Organized implementation of new banners, displays and menus.
- Coordinated efforts of assigned teams with focus on productivity, efficiency and achieving top customer experience.
- Monitored adherence to corporate policies, procedures and standards as well as industry health and safety regulations.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Greeted and interacted positively with customers, promoting specials and providing information on key product offerings.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
Shop Assistant
Ambrose Cosmetics
Owerri , Imo
01.2008 - 08.2009
- Checked incoming orders and organized new stock.
- Addressed customer issues immediately to guarantee swift resolution.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Greeted customers entering store and offered assistance with requirements.
- Assisted with purchases by removing tags and placing purchased merchandise in bags.
- Increased shop productivity by improving team processes and streamlining tasks.
- Used hand and power tools, equipment and instruments accurately.
Education
Training Certificate - Healthcare
Florence Academy Online Training
London 06.2022 - Current
National Higher Diploma - Science Laboratory Technology / Biochemistry
Federal Polytechnic Nekede Owerri
Imo State Nigeria 12.2009 - 10.2014
Skills
Lab equipment calibration
undefinedCertification
Certified [chemist], [Niger Delta Power Plant] (4years)
Timeline
Training Certificate - Healthcare
Florence Academy Online Training
06.2022 - Current
Chemist (quality Control and Quality Assurance)
Niger Delta Power Plant
09.2018 - Current
Telemarketing Sales Representative
Eze Software
06.2017 - 05.2018
Restaurant Supervisor
Mbari Kitchen
11.2015 - 06.2017
National Higher Diploma - Science Laboratory Technology / Biochemistry
Federal Polytechnic Nekede Owerri
12.2009 - 10.2014
Shop Assistant
Ambrose Cosmetics
01.2008 - 08.2009
Certified [chemist], [Niger Delta Power Plant] (4years)
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