Daniel Danea Utomi
Operations and Marketing
Abuja,FCT
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
17
17
years of professional experience
Work History
Head of Marketing.
Zenith Bank plc
Maitama, Abuja
11.2022 - Current
- Deposit mobilization.
- Generation of risk assets.
- Supervision of the activities of all team members.
- Authorization of transactions.
- Relationship management to existing customers for business expansion.
- Other necessary functions to ensure smooth business operations.
Head of Operations
Zenith Bank plc
Abuja
04.2021 - 11.2022
- Coordinated and managed operations activities to ensure all processes ran smoothly.
- Conducted regular meetings with department heads to review progress towards operational goals.
- Analyzed customer feedback to identify opportunities for process optimization.
- Identified potential risks associated with operations activities and developed mitigation strategies.
- Resolved conflicts between staff members or other stakeholders in a timely manner.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
- Negotiated contracts with vendors and suppliers to secure competitive pricing.
- Managed budgets for operations departments and ensured cost-effectiveness.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Head of Operations
Zenith Bank plc
Abuja
04.2019 - 04.2021
- Coordinated and managed operations activities to ensure all processes ran smoothly.
- Conducted regular meetings with department heads to review progress towards operational goals.
- Analyzed customer feedback to identify opportunities for process optimization.
- Identified potential risks associated with operations activities and developed mitigation strategies.
- Resolved conflicts between staff members or other stakeholders in a timely manner.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
- Negotiated contracts with vendors and suppliers to secure competitive pricing.
- Managed budgets for operations departments and ensured cost-effectiveness.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Head of Funds Transfer
Zenith Bank plc
Abuja
11.2018 - 03.2019
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Intra and inter-bank transfer settlements.
- Reconciliation of ATM settlements.
- Offshore transfers, booking of the branch asset.
- Processing of Form A, Form Q, Form M, Form NXP.
- Monitoring of general ledgers,
- Preparation of end of month reports.
- Supervision of the activities of other Funds Transfer Staff.
- Call over of posted transactions.
Cash Officer
Zenith Bank plc
Abuja
07.2012 - 10.2018
- Resolved customer inquiries related to payments, refunds, and other financial matters.
- Vault management.
- Manage Tellers and Note Counters.
- ATM management.
- Reconciliation of on-us transactions on ATMs.
- Authorization of transactions for tellers.
- Confirmation of instruments.
- Cash management.
- Call over of posted transactions.
Cash and Teller
Zenith Bank plc
Abuja
10.2007 - 06.2012
- Process of cash transactions for customers.
- Carry out specialized transactions like Pay direct.
- E-Transact, Pay4me, and Revenue Tracking.
- Processing of withdrawal instructions for customers.
- Processing of PTA and BTA transactions.
- Processing of Western Union transactions.
- ATM management.
- Call over of posted transactions.
- Carry out the Head Teller functions.
Direct Sales Representative.
Standard Chartered Bank
Abuja
04.2007 - 10.2007
- Prospecting corporate and individuals for account opening.
- Approach organizations whose employees are qualified to access the bank's unsecured loan based on set criteria.
- Prospecting individuals within designated organizations to assess the bank's unsecured loan.
- Manage the customers within my jurisdiction.
Teacher's Assistant
Govt. Secondary School Gassol LGA,
Taraba
09.2005 - 08.2006
- Economics and
- Commerce Teacher
Account Clerk
Medi-Scan
Kaduna
09.1999 - 03.2000
Education
ACA - Accounting
The Institute of Chartered Accountants of Nigeria
Nigeria 06-2024
MBA - Business Administration
National Open University of Nigeria
Abuja02-2023
Master of Science - Business Administration
National Open University of Nigeria
Abuja03-2022
Bachelor of Science - Accounting
Ambrose Alli University
Edo03-2004
Skills
- Reconciling accounts
- Invoicing
- Administrative Skills
- Cost accounting
- General ledger maintenance
- Financial Forecasting
- Expense Tracking
- Bank Reconciliation
- Payment management
- Due diligence
- Proficient in [Software]
- Cash Flow Management
- Research and analysis
Some of the Trainings Attended
- One Month HOP Training – Zenith Bank PLC (Jan - Feb 2020)
- Fraud & Anti Money Laundering - Zenith Bank PLC (2019)
- Basic Emergency Response, First Aid & Cognitive A.E.D Skills – TLC Occupational Health & Safety Academy (2019)
- Operational Risk Management and Control Environment - Control Edge (2013)
- Effective Communication & Business Writing – Greenfield Consult (2011)
- Basic Banking Operations - Zenith Bank PLC (2007) etc.
Personal Attribute.
Good analytical skill, Innovative, Good interpersonal relationship skills, Team spirit, Ability to work in a challenging environment, Good learning speed, Leadership and managerial ability, Analytical, Good oral and writing skill,
Language Spoken
English and Esan
Hobbies
Football, Table Tennis, Reading and Gymnastics
Timeline
Head of Marketing.
Zenith Bank plc
11.2022 - Current
Head of Operations
Zenith Bank plc
04.2021 - 11.2022
Head of Operations
Zenith Bank plc
04.2019 - 04.2021
Head of Funds Transfer
Zenith Bank plc
11.2018 - 03.2019
Cash Officer
Zenith Bank plc
07.2012 - 10.2018
Cash and Teller
Zenith Bank plc
10.2007 - 06.2012
Direct Sales Representative.
Standard Chartered Bank
04.2007 - 10.2007
Teacher's Assistant
Govt. Secondary School Gassol LGA,
09.2005 - 08.2006
Account Clerk
Medi-Scan
09.1999 - 03.2000
ACA - Accounting
The Institute of Chartered Accountants of Nigeria
MBA - Business Administration
National Open University of Nigeria
Master of Science - Business Administration
National Open University of Nigeria
Bachelor of Science - Accounting
Ambrose Alli University
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