JOY DASOFUNJO
Abeokuta
Summary
Detailed Oriented administrator and trained Anatomist, offering diverse experience in customer service, business management and project coordination. Proven ability to quickly build relationships with both clients and business audiences. Quick-learning with excellent multitasking skills and ability to quickly master new technology, including excellent proficiency in Microsoft Office.
Overview
6
6
years of professional experience
Work History
Retail Marketer
Zenith bank plc
01.2023 - Current
- Getting new customers to bank, Managing the new and existing customers, Meeting up monthly target
- Developed and implemented effective marketing strategies to promote products and services.
- Designed promotional materials such as brochures, flyers and signage.
- Organized focus groups to gain customer feedback on products and services.
- Coordinated public relations activities to ensure positive brand awareness in local markets.
Administrative Officer (NYSC)
UNIVERSITY OF MEDICAL SCIENCES
Ondo state
11.2021 - 11.2022
- Assist the faculty officer and the Dean in day to day activities, Accepting incoming mails and making outgoing mails
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Recovery Officer
XGO Finance Limited
Ikeja
03.2021 - 11.2021
- Collect payments by phone, set up wire transfers and initiated immediate plans for repayment.
- Use scripted conversation prompts to convey current account information and obtain payments.
- Uphold strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
- Delivers exceptional customer service on all calls while maintaining calm and professional demeanor in challenging
- Developed strategies to minimize bad debts, mitigate losses and maximize recoveries.
Academy Secretary
Domain Academy
Abeokuta
04.2018 - 09.2018
- Supported Tutors in learning and applying new skills through meaningful professional development.
- Met with parents of prospective students to discuss student needs and school offerings.
- Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
- Performed classroom evaluations to assess teacher strategies and effectiveness,
- Oversaw administrative functions such as schedule management and protocols for orientation, registration and related activities, Take calls on behalf of the CEO
Education
Bsc(Hons) in Anatomy -
Olabisi Onabanjo University
Ago-Iwoye,Ogun State08-2021
Senior Secondary School Certificate -
Royal Decency Comprehensive College
Lagos, Nigeria 07-2016
Skills
- Communication
- Problem Solving
- Analytical Skills
- Qualitative Analysis
- Academic Writing
- Literature Review
- Critical thinking
- Time Management
- Detail-oriented
- Project Management
- Trained anatomist
- MS Office (Word, Excel, PowerPoint, and Outlook)
Personal Information
Date of Birth: 09/23/99
Languages
English
First Language
References
References available upon request.
Timeline
Retail Marketer
Zenith bank plc
01.2023 - Current
Administrative Officer (NYSC)
UNIVERSITY OF MEDICAL SCIENCES
11.2021 - 11.2022
Recovery Officer
XGO Finance Limited
03.2021 - 11.2021
Academy Secretary
Domain Academy
04.2018 - 09.2018
Bsc(Hons) in Anatomy -
Olabisi Onabanjo University
Senior Secondary School Certificate -
Royal Decency Comprehensive College
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