Grace-Pearl Paulker-Emmanuel

• Supervised daily operations and staff in a fast-paced tailoring business, ensuring timely production, quality control, and effective customer service, while coordinating schedules, procurement, and workflow to meet delivery targets.
• Provided style consultations, resolving customer concerns, and maintaining strong client relations with a focus on communication and advocacy.
• Maintained detailed client records and production logs, prepared requisitions for materials, and assisted in training and onboarding junior staff to uphold standards of craftsmanship and professionalism

• Upheld confidentiality with sensitive information handling procedures.
• Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
• Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.

Key Responsibilities

• Creating ways to enact positive change resulting in the increase of student satisfaction and experience
• Facilitating meetings, workshops, and conferences for students to ensure they thrive in their roles

Key Achievements

- Organising the 2022/23 Course Rep Conference with turnout higher than the past three years

Key Responsibilities

• Supported Head of Law School in ensuring students' voices are heard and action is taken
• Participating in School Board meetings which work to increase the quality of teaching and student experience within the law school

Key Achievements

• Winning Student Staff of the Month thrice