DAMILOLA AKINLOTAN

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· Review the merchant onboarding documentation and due diligence

· Review and ensure appropriate Merchant Category codes(MCC) are assigned to Merchants based on their line of business.

· Review and analyzing Payment Facilitators’ Web Acquiring transactions to ensure that they align with acceptable standards provided by card schemes.

· Acquiring fraud monitoring in order to provide appropriate recommendation as to the continuity of the relationship with Merchants/Payment Facilitators based on the result of analysis carried out on transactions of the Merchants/Payment Facilitators.

· Staying abreast of card Scheme-related requirements in relation to merchant onboarding, fraud and dispute and risk assessment.

· Investigating escalation from card schemes relating to Merchants and Payment Facilitators activities and providing remediation plans where necessary.

· Working with Payment Facilitators, Merchants to ensure compliance with card scheme rules.

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• Investigation and resolution of customer’s complaint of dispute and fraud
• Managing the Bank’s fraud monitoring and disputes related operations and providing assistance in day-to-day operations as may be requested
• Analyzed large data sets to extract patterns of fraud and anomalies.
• Reviewing, monitoring and updating the bank’s fraud monitoring rules.
• Carrying out periodic review of the Bank’s own internal policies and procedures in relation to card operations, fraud monitoring and disputes handling and making control improvement recommendations to management.
• Identifying and handling all regulatory and/or Scheme-related requirements in relation to disputes management and risk and fraud monitoring
• Updating, monitoring and assessing the fraud monitoring system’s rules
• Keeping updated on risk and fraud trends, disputes processes and changes to Card scheme rules.
• Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk
• Collaborating with financial institutions and law enforcement to resolve fraud and dispute cases.
• Interfacing with fraud prevention units in other organizations to stay abreast of current fraud schemes.
• Rendering regulatory and compliance reports on fraud and dispute to regulatory bodies -CBN, NIBBS.
• Rendering report on reported card fraud cases to card schemes.

• Evaluate staff compliance with existing banking policies and procedures, as well as, identify and propose modifications as needed
• Report identified risk management issues and internal controls deficiencies to the Chief Inspector and provide recommendations for improving the bank’s operations
• Assisted in developing and implementing internal control procedures to improve operational efficiency and reduce fraud
• Developed and tested complex audit procedures to identify potential risks and weaknesses in internal control systems
• Developed and conducted training sessions on regulatory compliance amongst bank staff
• Work closely with various departments on the implementation of the banks’ compliance program across the entire bank
• Create sound internal controls and monitor adherence to them across teams
• Proactively audit processes, practices and documents to identify weaknesses
• Advise management on the bank's compliance with laws and regulations through detailed reports

· Analyzed the internal controls of a wide array of clients.

· Responsible for the collation of information of an organization’s financial structure.

· Prepared audit reviews after complete analysis of a client’s accounts and provided suggestions and recommendations for improvements in internal controls.

· Responsible for generating proper tax records on behalf of clients for governmental agencies.

· Prepared audit reports and statements for the top management on various financial aspects.

· Resolved all client inquiries and issues relating to audit functions remained smooth and efficient.

· Resolved all client inquiries and issues relating to audit functions.

· Ensured that all business transactions of a client are in compliance with government rules and regulations.