Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
References
Timeline
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Christabel Uzodinma

Christabel Uzodinma

Kosofe, Lagos

Summary

A dedicated, vivacious, and research-driven communications specialist with an extensive background in social science research, customer relationship management, organizing and moderating events, and social media management. A result-driven individual who thrives on keeping clients and consumers satisfied. Equally spontaneous, adept at improvising, and adept at resolving conflicts and disputes through the most effective, client-focused procedures. A team player who loves working with others.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Human Resources Intern (NYSC)

Greenlife Pharmaceuticals Limited
03.2023 - 12.2023
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Developed strong written and verbal communication skills.
  • Worked as front desk officer
  • Updated and maintained employee records to respond quickly to requests for information.
  • Prepared venue for seminars and symposiums
  • Partcipated in staff training for Human Resource Department

Social Media Manager

The Social Media Consult
01.2022 - 09.2022
  • Created social media marketing strategies
  • Setup Ads to boost thebrand's visibility and increase awareness for its services
  • Created social media ads to convert followers and leads
  • Interacted with clients, provided responses to inquiries, and persuaded and nurtured them toward conversion
  • Created, scheduled, and published engaging content
  • Responded to DMs and phone calls
  • Made follow-up calls for reconversions
  • Monitored the online presence of the company's brand to engage with users and strengthen customer relationships.

Radio Presenter (Trainee)

Unity FM, 101.5 FM
04.2019 - 09.2019
  • Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
  • Answered booth call line and took song suggestions or comments from listeners.
  • Devised marketing and promotional campaigns to increase ratings and listener base.
  • Work on voice-overs for clients
  • Participated in and co-hosted shows including "Breakfast show" and "Cool off"
  • Held interview sessions with political candidates

Front Desk Officer

Greenlife Pharmaceuticals Limited
11.2018 - 03.2019
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Prepared outgoing emails by drafting correspondence and securing parcels
  • Kept the front desk tidy and presentable with all the necessary materials

Education

Bachelor of Arts - Mass Communication

Alex Ekwueme Federal University
Ebonyi, Nigeria
2021

Senior Secondary Council Examination Certificate -

Command Day Secondary School
Ikeja, Lagos
2016

Skills

  • Social Media Management
  • Social Media Ads placements
  • Customer Relationship Management (CRM)
  • Conflict resolution proficiency
  • Emotional Intelligence
  • Cold calling

Certification

June 2019

CIBI Career Pathfinders

Certificate of Proficiency in Career Development and Leadership

Languages

Igbo, English
Native language

Hobbies

Dancing

Cooking 

Listening to music

Networking

References

Available on request

Timeline

Human Resources Intern (NYSC)

Greenlife Pharmaceuticals Limited
03.2023 - 12.2023

Social Media Manager

The Social Media Consult
01.2022 - 09.2022

Radio Presenter (Trainee)

Unity FM, 101.5 FM
04.2019 - 09.2019

Front Desk Officer

Greenlife Pharmaceuticals Limited
11.2018 - 03.2019

Bachelor of Arts - Mass Communication

Alex Ekwueme Federal University

Senior Secondary Council Examination Certificate -

Command Day Secondary School

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Christabel Uzodinma