Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Nwefuru Ngozi Virginia

Lagos

Summary

Experienced sales and client relationship executive with over 10 years in financial services and SME operations. Demonstrated success in deposit mobilization, loan portfolio growth, customer retention, and business expansion. Known for exceeding sales targets, managing branch operations, and building profitable client relationships. Currently running a successful cross-border distribution business with 6M in annual turnover. Versatile, resourceful, and goal-oriented.

Overview

13
13
years of professional experience
4024
4024
years of post-secondary education

Work history

Founder & Distributor

Nylon Distribution Business
Lagos
01.2023 - 07.2025
  • Founded a nylon distribution business, purchasing directly from Nigerian manufacturers and supplying wholesalers in Benin Republic.
  • Achieved an annual turnover of over 6 million through cross-border trade and wholesale engagement.
  • Managed logistics, supplier relationships, inventory, and customer service operations.

Account Executive (formerly Account Officer & Account Lead)

EBSU Microfinance Bank
Abakaliki
01.2017 - 01.2023
  • Rose through the ranks from Account Officer to Account Executive after successfully leading client acquisition and portfolio growth efforts.
  • Managed a high-performing portfolio exceeding 500 million annually, surpassing the set 60 million target.
  • Opened and led operations at a new branch (cash point), recruiting and mentoring a two-member team.
  • Twice recognized with the Overall Best Staff Award for exceptional results and leadership.
  • Oversaw loan processing, repayments, collections, and high-touch relationship management.

Client Relationship Officer

Prudent Savings Home
Lagos
01.2015 - 01.2017
  • Managed a thriving thrift savings portfolio totaling over 120 million.
  • Acquired new clients, ensured daily contributions, and maintained full repayment and return schedules.
  • Built trust-based customer relationships and ensured retention through disciplined recordkeeping.

English & Literature Teacher

Victoria Memorial College
Lagos
01.2013 - 01.2015
  • Delivered instruction in English Language and Literature across junior and senior classes.
  • Supported measurable academic improvement and exam success rates in WAEC.

Education

Postgraduate Diploma - Customer Relationship Management

The Institute of Customer Relationship Management
06.2012

Bachelor of Arts (B.A.) - English Language

Ebonyi State University
Abakiliki
02.2011

Skills

  • Customer Acquisition & Portfolio Growth
  • Deposit Mobilization & Loan Origination
  • CRM Tools (Zoho CRM)
  • Cross-border Trade & Distribution
  • Microsoft Office Suite
  • Branch Operations & Team Supervision
  • Client Engagement & Retention
  • Sales Target Execution
  • Financial Documentation & Reporting

Accomplishments

  • Portfolio Expansion Leader: Grew loan/deposit portfolio from zero to over 500M at EBSU MFB - 8x above target.
  • Top Performer Recognition: Twice awarded Overall Best Staff for consistent overachievement and leadership.
  • Entrepreneurial Growth: Built a successful B2B distribution business across Nigeria and Benin with 6M turnover.

Timeline

Founder & Distributor

Nylon Distribution Business
01.2023 - 07.2025

Account Executive (formerly Account Officer & Account Lead)

EBSU Microfinance Bank
01.2017 - 01.2023

Client Relationship Officer

Prudent Savings Home
01.2015 - 01.2017

English & Literature Teacher

Victoria Memorial College
01.2013 - 01.2015

Postgraduate Diploma - Customer Relationship Management

The Institute of Customer Relationship Management

Bachelor of Arts (B.A.) - English Language

Ebonyi State University

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Nwefuru Ngozi Virginia