Believe Inaria
Customer Service Representative
Warri
Summary
Experienced professional with 6+ years in customer service, sales, lead generation, workflow automation, and social media management. Proven track record in handling high-volume customer interactions, generating leads, and achieving a 35% increase in sales revenue through targeted strategies and CRM optimization. Proficient in managing digital marketing campaigns, streamlining workflows, and leveraging automation tools to enhance efficiency, elevate customer experiences, and drive business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Digital Witch Support
02.2022 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Sales Representative
Fabinacci Realty Properties Ltd
11.2024 - 10.2025
- Helped clients buy, sell, or rent properties by generating leads, building relationships, and closing deals.
- Listed and marketed properties, conducted showings, and advised clients on pricing, market trends, and legal processes.
- Handled negotiations, prepared contracts, and coordinated with other professionals like lawyers and inspectors to ensure smooth transactions.
Social Media Manager
Rynluxe
12.2024 - 03.2025
- Drove audience growth through Reels, Stories, and posts.
- Achieved a 33% growth in Instagram followers in two months by implementing focused content approaches.
- Handled an $8K monthly advertising fund, producing a 25% higher return on investment than past campaigns.
Education
Bachelor Of Engineering - Petroleum Engineering
Federal University of Petroleum Resources Effurun
Delta09.2023
Skills
Customer Support & Relationship Management
Certification
Technical Support Fundamentals - Google Certified
Timeline
Technical Support Fundamentals - Google Certified
01-2025
Social Media Manager
Rynluxe
12.2024 - 03.2025
Sales Representative
Fabinacci Realty Properties Ltd
11.2024 - 10.2025
Customer Service Representative
Digital Witch Support
02.2022 - Current
Bachelor Of Engineering - Petroleum Engineering
Federal University of Petroleum Resources Effurun
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