AMARACHI AGUGUOM
OWERRI,IMO STATE
Summary
To work with existing staff and facilities, contributing to the best of my ability, so as to achieve organizational objective and managerial targets. Ready to learn and open to improvement and advancement, strict adherence to the organizational policies. And open to opportunities for career advancement.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
3
3
Certifications
1
1
Language
Work History
Bank Teller, Customer Service Office, Cash Officer Relief
United Bank of Africa (UBA)
01.2021 - Current
- Provided exceptional customer service by efficiently handling various banking transactions; Deposits, Withdrawals, Transfers, Processing Remittances, Clearing Other Banks Cheques
- Identifying and resolving customer issues in a timely and efficient manner
- Clearly and effectively communicating with customers, both verbally and in writing
- Cross selling bank products to customers
- Balancing the vault
Bank Teller
Ecobank Nigeria
01.2019 - 01.2021
- Provided exceptional customer service by efficiently handling various banking transactions, including deposits, withdrawals, and transfers
- Resolved customer complaints and disputes in a professional and timely manner
Sales Assistant
Ozb Communication
04.2018 - 06.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor in Science - undefined
University of Nigeria Nssuka
Nigeria Certificate in Education - undefined
Alvan Ikoku Federal. College of Education
OwerriWest Africa Examination Council - undefined
Comprehensive Secondary School
Avuvu, Imo StateNational Youth Service Corps - undefined
RELEVANT MODULES
- Proactive
- Punctual
- Result Oriented
- Honest
- Motivated
- Efficient team player
Relevantmodules
- Company Secretary
- Office Administration
- Managing Human Relation
Certification
Customer Service Excellence Customer Experience Soft Skills for Career Success Propel Soft Skills Training
Timeline
Customer Service Excellence Customer Experience Soft Skills for Career Success Propel Soft Skills Training
09-2024
Bank Teller, Customer Service Office, Cash Officer Relief
United Bank of Africa (UBA)
01.2021 - Current
Bank Teller
Ecobank Nigeria
01.2019 - 01.2021
Sales Assistant
Ozb Communication
04.2018 - 06.2018
Bachelor in Science - undefined
University of Nigeria Nssuka
Nigeria Certificate in Education - undefined
Alvan Ikoku Federal. College of Education
West Africa Examination Council - undefined
Comprehensive Secondary School
National Youth Service Corps - undefined
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