Summary
Overview
Work History
Education
Skills
Certification
Managementinformationsystem
Itsupportspecialist
Dataanalysisroles
Dataengineer
Projectmanagement
Awardsactivities
Technicalskills
Accomplishments
Additional Information
Quote
Work Availability
Software
Languages
Websites
Travelling, Sports, Music
Timeline
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Adekunle Taiwo

Adekunle Taiwo

Sr, IT Engineer
Ikeja

Summary

Results-oriented IT engineer with over 15 years of experience seeking a challenging position to apply expertise in implementing innovative solutions and designing ideas. Caring and hardworking professional with an exceptional work ethic and commitment to cultivating productive learning environments to drive success in project management, problem-solving, and cross-functional collaboration. Highly skilled in utilizing cutting-edge technologies to optimize processes and enhance overall efficiency.

Overview

23
23
years of professional experience
18
18
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Principal ISO/ IT Engineer

Lagos State Lottery & Gaming Authority
Ikeja, Lagos
11.2009 - Current
  • Designed and deployed effective IT solutions for increased productivity and streamlined operations.
  • Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
  • Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
  • Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
  • Performed root-cause analysis of recurring issues, developing targeted solutions to prevent future occurrences.
  • Conducted training sessions for end-users on new software applications to promote efficient adoption of technology tools.
  • Improved system efficiency by optimizing network infrastructure and implementing new technologies.
  • Implemented data backup and recovery procedures, safeguarding critical business information against potential loss.
  • Enhanced cybersecurity with the implementation of robust security protocols and risk management practices.
  • Collaborated with cross-functional teams to develop innovative software applications, driving business growth.
  • Established strong vendor relationships for procurement of high-quality hardware and software products at competitive prices.
  • Spearheaded the migration to cloud-based platforms, reducing operational costs and increasing scalability.
  • Contributed to the establishment of IT policies and best practices aimed at ensuring consistent service quality across all departments.
  • Coordinated with stakeholders to ensure seamless integration of new systems into existing workflows while minimizing disruption to daily operations.
  • Led a team of junior engineers in successful project execution while fostering a positive working environment that encouraged professional growth.
  • Provided technical support in both on-site and telephone consultations.
  • Offered troubleshooting via voice and text chat, maintaining resolution rates of 25 %.
  • Performed preventive maintenance on network system, maintaining average uptime of 35 %.

System Engineer

Adisa Babatunde & CO
Yaba, Lagos
03.2004 - 03.2006
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Assisted in the evaluation and procurement of new hardware and software solutions, ensuring alignment with company goals and budget constraints.
  • Worked closely with project managers to define requirements and establish timelines for various IT initiatives.
  • Reduced downtime by proactively troubleshooting hardware and software issues in a timely manner.
  • Monitored network health using industry-standard tools, promptly addressing any connectivity or performance issues that arose.
  • Conducted regular system backups, guaranteeing seamless recovery in the event of data loss or corruption.
  • Kept servers running optimally by performing routine maintenance tasks such as patch management and disk cleanups.
  • Acted as a liaison between IT staff and non-technical personnel to ensure effective communication regarding technology needs across the organization.

Computer Operator

JFK Communications Limited
Shomolu, LA
06.2001 - 04.2003
  • Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
  • Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.
  • Improved operational efficiency by automating routine tasks using scripting.
  • Improved system reliability, meticulously documenting operational procedures and system configurations.
  • Facilitated smooth cross-department communication by serving as liaison for system-related inquiries and issues.
  • Supported business operations, ensuring backup and recovery procedures were flawlessly executed.
  • Achieved high levels of data accuracy by performing diligent data entry and verification tasks.
  • Supported business continuity, developing and testing robust backup strategies.
  • Generated reports covering details about data, system operation, and error monitoring.
  • Reacted calmly during times of highly stressed or emergency situations.
  • Contributed to project success, closely collaborating with IT departments to implement new technology solutions.

Education

Bachelor of Science with Honours - Management Sciences

Lagos State University
Ojo
04.2007 - 07.2013

High School Diploma -

Atunrase Boys High School
Ojuelegba
09.1994 - 09.2000

First School Leaving Certificate -

Itire Ikate Primary School
Lawanson
09.1987 - 09.1993

Skills

IT risk management

Certification

Certified ISO 27001 ISMS LA, Professional Evaluation & Certification Board, 02/01/18, ISPA1026187-2018-02

Managementinformationsystem

  • Aligning technology with business goals
  • Data management and information systems
  • Analyzes business needs and designs technology solutions
  • Bridges the gap between IT and business stakeholders
  • Manages databases to ensure data integrity and availability
  • Responsible for database design, implementation, and maintenance

Itsupportspecialist

  • Technical support for MIS systems and software
  • Trains staff on new technologies and systems

Dataanalysisroles

  • Creates visualizations to communicate findings
  • Collects, processes, and performs statistical analyses on data
  • Ensures data is accessible
  • Uses advanced analytical techniques to interpret complex data sets

Dataengineer

  • Designs and builds systems for collecting and processing data
  • Ensures data is accessible and usable for analysts and scientists

Projectmanagement

  • Combines skills from operations, MIS, and data analysis
  • Works to identify business needs and recommend technology solutions
  • Coordinates projects that involve operations, MIS, and data analysis
  • Manages timelines, resources, and stakeholder communication

Awardsactivities

  • Long Service Award for valuable contributions to Lagos State Lotteries And Gaming Authority over the past fifteen years of loyal and dedicated service.
  • Project Awards: 'Project New Phase' for creating a captivating website to showcase the new web image of the activities of LSLGA.
  • Successful Project Implementation: ISO Certification QMS 9001 & ISMS 27001 (LSLGA), ISO Recertification QMS 9001 & ISMS 27001 (LSLGA), Customer Management System (CMS), Microsoft Office 365, SharePoint, Infrastructure As A Service (IAAS), Access Control Systems, Microsoft Dynamic, Server 2020 Setup/Configuration.

Technicalskills

  • Software proficiency (e.g., Microsoft Office, Adobe Creative Suite)
  • Data analysis and visualization tools (e.g., Excel, Canva, Power Bi, Tableau, Drawio, SQL)
  • Networking and Cybersecurity expertise
  • Cloud computing platforms (e.g., AWS, Azure, Google Cloud)
  • Graphic designs and digital art skills

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Additional Information

Awards/Activities: Long Service Award for valuable contributions to Lagos State Lotteries And

Gaming Authority over the past fifteen years of loyal and dedication service contributed

immensely to the success of LSLGA.


Project Awards: “Project New Phase” saddled with the responsibilities of creating a captivating

website to showcase the new web image of the activities of LSLGA.


Successful Project Implementation: ISO Certification QMS 9001 & ISMS 27001 (LSLGA), ISO Re

certification QMS 9001 & ISMS 27001 (LSLGA), Customer Management System (CMS), Microsoft

Office 365, SharePoint, Infrastructure As A Service (IAAS), Access Control Systems, Microsoft

Dynamic, Server 2020 Setup/Configuration.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

SharePoint

M365

Windows Server 2020

Power Bi

My SQL

Tableau

Excel

Canva

Wordpress

Net2 Access Control

Languages

English
Upper intermediate (B2)
Yoruba
Upper intermediate (B2)

Travelling, Sports, Music

Relaxation Travel: Resorts, beaches, and spa trips for rest and rejuvenation nd enjoy friendly competition, while professional athletes take it to a high level, competing on national or international stages.

Music has the power to evoke my emotions, uplift spirits, and create a sense of unity and connection among people as well.

Timeline

Principal ISO/ IT Engineer

Lagos State Lottery & Gaming Authority
11.2009 - Current

Bachelor of Science with Honours - Management Sciences

Lagos State University
04.2007 - 07.2013

System Engineer

Adisa Babatunde & CO
03.2004 - 03.2006

Computer Operator

JFK Communications Limited
06.2001 - 04.2003

High School Diploma -

Atunrase Boys High School
09.1994 - 09.2000

First School Leaving Certificate -

Itire Ikate Primary School
09.1987 - 09.1993
Certified ISO 27001 ISMS LA, Professional Evaluation & Certification Board, 02/01/18, ISPA1026187-2018-02
Certified ITIL ITSM, PEOPLE's CERT, 02/01/20, 9980036693285474
Certified ISO 9001 QMS LA, Technical Inspection Association, 02/01/21, IN/5290/43773
Certified ISO 31000 ERMS, Technical Inspection Association (TUV SUD), IN/6994/60609
Adekunle TaiwoSr, IT Engineer