Ererezino Asamaige

Work History

Accrue

Remote

05.2021 - Current

Founded and scaled company from 1(me) to 6 employees.
Led pre-seed fundraising efforts by engaging with angel investors, local & international VCs.
Developed fundraising materials for raise, including pitch deck, investment memo, and product demos.
Managing third-party relationships & technical integrations with online payment gateways and direct bank integrations, enabling us to process over $500k worth of payments.
Researched, designed, and implemented ﬂagship product, Dollar Cost Averaging, which helps users make ﬁxed, automated investments in stocks and crypto at their preferred intervals.
Creating and executing product roadmap, managing day-to-day operations and aligning product development with business goals.
Designed and built customer success framework to handle over 30,000 customers
Wrote all of support documentation to help customers understand products better.
Built and managed partnerships with crucial ﬁnancial sector players and regulators to drive strategic growth and adoption.
Conducted target market research to scope out industry competition and identify advantageous trends.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.

Helicarrier (YC S18)

Remote

09.2021 - 02.2022

Responsible for developing and executing team’s short-term and long-term growth strategies.
Worked with institutional clients to integrate their products with Buycoins Pro.
Facilitated OTC trades by sourcing trade counterparties for multiple currencies including Bitcoin, USD(T/C) GBP and NGN.
Managed and executed trades worth over $10 million.
Led charge to increase the number of listed crypto assets and development of pro trading tools. This resulted in a 30% growth in traded assets.
Responsible for managing product integration and external partnerships with market makers, liquidity providers and partner exchanges.
Initiated and oversaw increase of credit lines for high-volume customers after recognizing an uptick in demand, which led to a 12% increase in revenue per client.
Monitored and improved Search Engine Marketing (SEM) health via Google Analytics, Google Webmaster Tools, and related software & reporting tools.
Developed strategies to optimize yield across channels through A/B testing, ROI analysis, and experimental campaign design.

Helicarrier (YC S18)

Remote

11.2020 - 08.2021

Hired, trained, and managed a team of 10 customer success associates to provide 24/7 round-the-clock support to retail, high net-worth and corporate clients for the organization’s B2C and B2B product.s
Exceeded net retention KPIs by 33% through data-driven analysis, planning, and execution.
Co-authored an introductory course on Bitcoin with over 5,000 students and excellent reviews.
Mitigated churn & improved onboarding metrics by developing and leveraging educational strategies, including creation of detailed help articles & in-app help guides, conducting user-centric market research, and qualitative interviews (making frequent customer success calls).
Managed cross-functional relationships between engineering team, external payment partners, and other internal stakeholders in leadership.
Provided business, technical and product knowledge in support of post-sales activities.

Helicarrier (YC S18)

Remote

12.2018 - 10.2020

Managed product backlog and influenced delivery prioritisation using insights gotten from data analysis & user research.
Built analytics dashboards on Metabase using SQL, which reduced the need for manual reporting & helped us quickly identify problem areas.
Wrote documents & help guide to support product launches which made onboarding easier for users.
Worked closely with engineering & design teams in planning and executing projects during the sprint.
Tested new features & improvements before they were released to ensure they were of high quality

Wema Bank

Lagos

01.2018 - 11.2018

Ensured daily and weekly balancing of the branch’s internal GL account
Ensured customers' transactions were processed within the approved service turnaround time
Updated and maintained proper accounting records and ensured proper documentation of the branch’s transactions for proper record keeping and also to prevent fraud.