Wasiu Olaniyi
No 5 Omobolanle Street
Summary
Dynamic leader with a proven track record at Bosmakut, enhancing customer satisfaction and team productivity through exceptional interpersonal communication and attention to detail. Excelled in customer relationship building and team leadership, significantly increasing sales revenue and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Sales Representative
Dunmininu Wine Store
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Clerk of Works
Sammya Constructions
- Facilitated communication between all parties involved in the project to ensure a cohesive approach to problemsolving.
- Managed risks by regularly assessing site conditions for potential hazards or issues that could negatively impact project timelines or costs.
- Minimized disputes between parties through effective conflict resolution skills, leading to smoother workflows onsite.
- Assisted in maintaining project budgets through diligent cost tracking and expenditure analysis.
Supervisor
Zibaha Constructions
Oshogbo
09.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor of Operations
Bosmakut
Seme Lagos State
04.2010 - 10.2012
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Education
Higher National Diploma - Food Science And Technology
Temple Gate Polytechnic
Offa Kwara State10.2023
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Attention to detail
- Product knowledge
- Team leadership
Timeline
Supervisor
Zibaha Constructions
09.2022 - Current
Supervisor of Operations
Bosmakut
04.2010 - 10.2012
Sales Representative
Dunmininu Wine Store
Clerk of Works
Sammya Constructions
Higher National Diploma - Food Science And Technology
Temple Gate Polytechnic