Dedicated Systems and Automation Specialist with 2+ years of experience building scalable funnels and workflows in GoHighLevel and Make.com. Proven track record of optimizing back-end operations and integrating multi-platform ecosystems to drive business growth in remote environments.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Systems and Automation Specialist
Operation X Agency
Houston, United States of America
2025.05 - 2026.01
Developed and deployed automated workflows using Make.com and GoHighLevel to streamline lead flow and data management.
Configured complex funnels and triggers within GoHighLevel to enhance client engagement and internal tracking.
Integrated ClickUp and Slack to ensure seamless communication and task hand-offs across remote teams.
Conducted weekly system audits to identify bottlenecks and implemented technical solutions for improved performance.
Provided technical support and created documentation for new system implementations to assist team members.
Monitored Google Sheets data architecture to ensure accurate reporting and system synchronization.
Researched and implemented new software updates to keep the IT infrastructure current with industry best practices.
Troubleshot technical issues across the software stack, ensuring consistent system uptime and reliability.
AI Automation Specialist
Weapplying4u
Arizona, United States of America
2024.10 - 2025.10
Built and deployed GPT-powered chatbots for websites and landing pages, improving lead capture and customer engagement.
Designed AI agents for lead qualification and automated follow-up, reducing manual workload for sales teams.
Developed internal AI assistants for knowledge management, enabling faster access to company-specific information.
Created prompt libraries tailored to marketing, enrollment, and support departments.
Trained AI models using proprietary company data to enhance accuracy and relevance.
Workflow Automation Engineer
Detail Home Detailing
Houston, United States of America
2023.03 - 2024.08
Implemented automation workflows in GoHighLevel and N8N to streamline onboarding processes for students and clients.
Connected systems via Zapier, Make, and API integrations, ensuring seamless data flow across platforms.
Built automated WhatsApp, email, and SMS sequences to improve communication efficiency.
Developed reporting dashboards that provided real-time insights into operational performance.