Summary
Overview
Work History
Education
Skills
Timeline
I love playing soccer and video games.
Generic

Ryan Fox

Indianapolis

Summary

Results-driven professional with experience at Amazon as an AI Content Evaluator and Customer Service Representative. Skilled in analytical reasoning and effective communication, I excel in performance assessment and project evaluation, delivering actionable insights that enhance program effectiveness and customer satisfaction. I have a proven ability to collaborate with teams to drive continuous improvement.

Overview

5
5
years of professional experience

Work History

AI Content Evaluator

Amazon
06.2023 - Current
  • Conducted comprehensive evaluations to assess program effectiveness and identify areas for improvement.
  • Collaborated with cross-functional teams to develop evaluation frameworks and methodologies.
  • Analyzed qualitative and quantitative data to generate actionable insights for stakeholders.
  • Provided support in creating detailed reports summarizing evaluation findings and recommendations.

Customer Service Representative

Amazon
03.2021 - 02.2023
  • Assisted customers with inquiries and resolved issues efficiently.
  • Managed order processing and ensured accurate information delivery.
  • Supported the team in maintaining high standards of customer satisfaction.
  • Provided feedback on recurring customer concerns for process improvement.
  • Learned and utilized customer service software to track interactions.

Education

BBA - Computer And Information Sciences

University of Indiana
Indiana
08-2019

Skills

  • Analytical reasoning
  • Data interpretation
  • Performance assessment
  • Project evaluation
  • Teamwork and collaboration
  • Problem-solving
  • Effective communication
  • Item sorting

Timeline

AI Content Evaluator

Amazon
06.2023 - Current

Customer Service Representative

Amazon
03.2021 - 02.2023

BBA - Computer And Information Sciences

University of Indiana

I love playing soccer and video games.

Growing up, I loved sports in general, but one stood out for me, which was soccer. The togetherness among players and the fans gives a thrill I don't find when playing or watching other sports. I also love playing video games especially with my friends and family as it is one o the major ways we bond with ourselves.

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Ryan Fox