Ruth Olufemi
Personal Support Worker
Lagos,LA
Summary
A compassionate and dedicated professional committed to providing exceptional support to individuals who encounter limitations due to physical, mental, educational, and socioeconomic constraints. Proficient in conducting risk or need assessments while developing and executing care plans. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and the care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments, and personal activities. Caring, organized, and friendly with excellent interpersonal skills.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
12
12
Certificates
2
2
Languages
Work History
Personal Support Worker
Ancilla Catholic Hospital
1 2023 - Current
- Develop and implement individualized support plans based on each person's unique needs, goals, and preferences
- Act as advocate for individuals with disabilities, ensuring their voices are heard and respected
- Facilitate community participation and integration by assisting individuals in accessing community resources, events, and activities
- Encourage individuals to express themselves, make choices, and actively participate in decision-making regarding their own lives
- Promote development of personal networks and relationships within community
- Follow established protocols and collaborate with appropriate parties in crisis management
- Facilitate effective communication between individuals, their families, and other service providers to promote collaborative and supportive environment
- Recognize and respond to individuals' emotional and behavioral needs, providing appropriate support and interventions
- Keeping medication schedule and ensuring clients take medications on time
- Reduced client risk by 30% by identifying and alleviating potential safety risks
- Enhanced care skills by successful completion of training in Health and Social Care Level 3 Diploma
- Improved care conditions of clients through effective communication with clients, family and team members
- Managed caseload of 15 clients, ensuring timely and effective care delivery
- Improved client satisfaction through personalized care and excellent communication.
- Documented vitals, behaviors, and medications in client medical records
- Enhanced patient comfort by providing compassionate and attentive personal care
- Developed trust-based relationships with clients through active listening and empathetic communication skills
- Collaborated with healthcare professionals to develop customized care plans for individual patients
- Trained and coordinated work of 5new support workers
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Home Support Worker
SOL'S Family
01.2017 - 01.2023
- Assist with personal care activities such as bathing, grooming, and dressing
- Assist clients with mobility concerns, including transfers and exercises as directed
- Monitor health status and administer medications in accordance with treatment plan.
- Accompany clients to appointments and outings as necessary
- Keep records of client treatment, including progress notes and changes in health condition
- Communicate effectively with customers, their families, and healthcare providers.
- Maintain accurate and up-to-date records of support plans, progress, and any significant incidents
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients
- Developed trusting relationships with clients, establishing rapport and open communication
- Monitored vital signs and reported health concerns to healthcare professionals in timely manner
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
Community Health Support worker
Mission Out Reach Programme
01.2012 - 12.2016
- Provided compassionate counsel and assistance to adults and individuals with various difficulties, ensuring prompt access to support and medical attention.
- Enforced strict safety requirements and emergency measures to protect health of program participants
- Supported in identifying, evaluating, and dealing with emergencies, such as emotional well-being crises, disagreements, and situations that require harm-reduction approaches
- Collaborated with multicultural team to deliver comprehensive, holistic care to community seniors, children, and youths.
- Assist in providing medication according to health-related instructions, prioritizing each individual's health and safety
- Encourage meticulous record-keeping of all program activities and client communications to ensure accountability and transparency in outreach operations.
- Managed over 20 clients calls per day.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Education
Diploma Health and Social Care - Health And Wellness
Health And Fitness Academy
UK 06.2024 - 07.2024
Higher National Diploma, Science Laboratory Technology - Science And Technology
The Federal Polytechnic Idah,
Idah 01.2009 - 05.2011
Skills
Privacy and confidentiality
Social support
Mobility Assistance
Emotional Support
Empathy and active listening
Attention to details
Cultural competence
Compassionate caregiver
Continence management
Wound care
Dementia care
Palliative care
End of life care
Meal preparation
Medication administration
Certification
Adult/Child/Infant First Aid And CPR Certificate
Accomplishments
- Achieved a 30% client risk reduction by effectively identifying and alleviating potential safety risks in clients residences.
- Collaborated with excellent team of 5 in the development of improved care conditions for residents with dementia through proper organisation of tasks and time management.
- Enhanced care skills by successfully completing the Health and Social Care Diploma Level 3 and the Personal Support Worker Diploma training course.
- Achieved 60% patient satisfaction by swift response to client needs, obtained commendation from multidiciplinaryteam leader, clients, and family members.
Timeline
Diploma Health and Social Care - Health And Wellness
Health And Fitness Academy
06.2024 - 07.2024
Home Support Worker
SOL'S Family
01.2017 - 01.2023
Community Health Support worker
Mission Out Reach Programme
01.2012 - 12.2016
Higher National Diploma, Science Laboratory Technology - Science And Technology
The Federal Polytechnic Idah,
01.2009 - 05.2011
Personal Support Worker
Ancilla Catholic Hospital
1 2023 - Current
Keyskillsandcompetences
- Strong relational, case management, conflict resolution, and crisis intervention skills.
- Empathy and Active listening
- Time management and Organisational Skills
- Excellent communication and interpersonal skills
- Cultural Competence and Sensitivity Skills
- Proficient in the use of MS software
- Boundary Setting and Confidentiality
- Observation and Reporting Skills
Abilitiesandqualities
- Ability to work with diverse populations, including those with developmental disabilities, children, young and seniors, hoarders, and addiction.
- Awareness of typical side effects of psychotropic medications
- Demonstrated ability to complete and maintain clear records and data for statistical purposes.
- Ability to facilitate educational and social events for residents.
- Patient Care and Management
- Attention to detail.
- Ability to work under pressure with Little or no supervision.
References
Available upon request
Keyskillsandcompetences
- Strong relational, case management, conflict resolution, and crisis intervention skills.
- Empathy and Active listening
- Time management and Organisational Skills
- Excellent communication and interpersonal skills
- Cultural Competence and Sensitivity Skills
- Proficient in the use of MS software
- Boundary Setting and Confidentiality
- Observation and Reporting Skills
Abilitiesandqualities
- Ability to work with diverse populations, including those with developmental disabilities, children, young and seniors, hoarders, and addiction.
- Awareness of typical side effects of psychotropic medications
- Demonstrated ability to complete and maintain clear records and data for statistical purposes.
- Ability to facilitate educational and social events for residents.
- Patient Care and Management
- Attention to detail.
- Ability to work under pressure with Little or no supervision.
References
Available upon request