Queeneth Obasiolu
Port harcourt,Rivers State
Summary
Certified virtual assistant with extensive experience in administrative support, customer service, and front desk operations. Strong organizational and communication skills enhance customer service and problem-solving capabilities. Proficient in managing administrative tasks and creating welcoming environments. Ready to apply multitasking, time management, and interpersonal skills in a dynamic role.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Front desk officer
Madison square
Port harcourt, Nigeria
02.2025 - 11.2025
- Managed stock of office supplies, preventing shortages and interruptions in operations.
- Compiled daily reports, aiding effective decision making processes.
- Arranged transport services for guests' comfort and satisfaction.
- Streamlined communication for improved team coordination.
- Scheduled and confirmed appointments for entire management team.
- Responded to telephone enquiries from clients, vendors and members of public.
- Supported executive leadership and office staff by managing operational workflow.
- Handled incoming calls, resulting in effective message delivery.
Customer service representative
obikson
Port harcourt, Nigeria
10.2023 - 08.2024
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Facilitated customer loyalty programmes to enhance customer retention.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Assisted customers in making informed decisions by providing detailed product information.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Provided top-notch support for increased customer satisfaction.
Education
Bachelor of Science - Accounting
Rivers state university
Port Harcourt, Rivers State 08.2019 - 08.2023
certificate of achievement - virtual assistant
Alx
03.2026 - 04.2026
Skills
- Microsoft office suite proficiency
- Flexibility in scheduling
- Decision-Making competence
- Professional email etiquette
- Time efficiency
Languages
English
Intermediate
Affiliations
- Reading
Timeline
certificate of achievement - virtual assistant
Alx
03.2026 - 04.2026
Front desk officer
Madison square
02.2025 - 11.2025
Customer service representative
obikson
10.2023 - 08.2024
Bachelor of Science - Accounting
Rivers state university
08.2019 - 08.2023