CYNTHIA KOSISOCHUKWU EZEAKU
Onitsha
Summary
Results-oriented professional with strong leadership and critical thinking skills. Expertise in project management, financial reporting, and effective communication. Proven ability to manage multiple tasks under pressure while enhancing customer relations and public relations strategies. Proficient in graphic design and social media promotion to achieve measurable outcomes.
Overview
8
8
years of professional experience
18
18
years of post-secondary education
1
1
Certification
Work history
Front Desk Officer
Obudu German Hospital
, Cross River State
03.2024 - 02.2025
- Welcomed and registered patients efficiently.
- Coordinated flow of information between departments.
- Handled phone calls, inquiries, and scheduling tasks effectively.
- Managed mail distribution, ensuring timely delivery to recipients.
- Updated appointment calendars to prevent scheduling conflicts.
- Facilitated swift check-out process to enhance guest convenience.
Primary school teacher
Green Pasture Primary & Secondary School
ONITSHA-CENTRAL LOCATIONS, Nigeria
01.2017 - 06.2017
- Delivered science curriculum content effectively
- Provided student support and behavioral management
- Designed instructional materials and assessments
- Assessed student performance regularly, identifying areas needing improvement promptly.
- Adapted teaching style according to individual student needs, fostering inclusive education.
Restaurant Owner & Manager
self employed
ONITSHA-CENTRAL LOCATIONS, Anambra State
01.2020 - 10.2020
- Oversaw operations, customer service, inventory, and budgeting
- Increased revenue through effective strategy and client engagement
- Maintained customer satisfaction and staff coordination
- Handled customer complaints, resulting in improved guest relations.
- Maintained high hygiene standards, contributing to excellent health inspection results.
- Negotiated with vendors for cost-effective procurement of supplies.
- Managed daily operations to maintain smooth service flow.
- Implemented health and safety regulations, ensuring a secure environment.
- Checked end-of-day finances against orders processed to minimise losses.
Desk Secretary
Stomecks & Co. Nigeria Ltd
ONITSHA-CENTRAL LOCATIONS, Anambra State
11.2017 - 08.2018
- Balanced daily customer accounts and verified withdrawals efficiently.
- Supported field agents to ensure effective service delivery.
- Maintained accurate financial and operational records to assist in smooth operations.
- Created a welcoming environment for visitors, enhancing public relations image of the company.
- Coordinated events to provide positive exposure for the company.
- Handled customer inquiries effectively to improve customer satisfaction rates.
- Prepared financial statements with attention to detail to reduce accounting errors.
- Prioritised workload to meet tight deadlines efficiently.
Education
B.Sc. - Nutrition and Dietetics
University of Nigeria, Nsukka
Nsukka, Enugu State, Nigeria 09.2018 - 07.2023
WASSCE - Science
Infant Jesus Secondary School
Onitsha 09.2010 - 07.2016
First School Leaving Certificate - undefined
Pioneer Primary School
Onitsha 01.2003 - 01.2010
Skills
- Leadership and critical thinking
- Oral and written communication
- Team collaboration
- Pressure management and discipline
- Microsoft Office Suite
- Google Workspace
- Project management tools
- Graphic design
- Public relations expertise
- Customer relations management
- Financial reporting skills
- Multitasking efficiency
- Account evaluation strategies
- Social media promotion
Certification
- Certificate of Completion – National Youth Service Corps (NYSC), 2025
- Certificate of Participation – Education CDS Group, 2024
- Certificate of Participation – National Association of Catholic Corps Members, 2024
- Virtual Assistance Professional Certificate – Express Academy, 2025
- Project Management Certificate – Alison Academy, 2025
LANGUAGES
English – Fluent
Igbo – Fluent
REFERENCES
- Musa, Mohammed, Health Management Information Officer, dimmhill@gmail.com, +234 705 844 4411
- Omeks, Stephen, CEO, +234 911 605 8570, Stomecks & Co. Nigeria Ltd
INTERESTS
Teaching, Writing, Public Service, Graphics Design, Sports, Problem Solving
Leadership Experience
- Vice President, Education CDS Group (NYSC), Cross River State, 2024-01-01, Organized and led community development initiatives, Participated in weekly planning and decision-making, Promoted educational outreach and impact
- President, Legion of Mary (Praesidium), Infant Jesus Secondary School, Onitsha, 2013-01-01, 2016-01-01, Coordinated spiritual and community service programs, Managed team responsibilities and group engagement
- Deputy Senior Prefect, Infant Jesus Secondary School, 2015-01-01, Represented student body and enforced discipline, Coordinated prefect activities and assisted in school events
Custom Section
- Certificate of Completion - National Youth Service Corps (NYSC), 2025-01-01
- Certificate of Participation - Education CDS Group, 2024-01-01
- Certificate of Participation - National Association of Catholic Corps Members, 2024-01-01
- Virtual Assistance Professional Certificate - Express Academy, 2025-01-01
- Project Management Certificate - Alison Academy, 2025-01-01
References
- Musa Mohammed, Health Management Information Officer, +234 705 844 4411, dimmhill@gmail.com
- Omeks Stephen, CEO, Stomecks & Co. Nigeria Ltd, +234 911 605 8570
Interests
- Teaching
- Writing
- Public Service
- Graphics Design
- Sports
- Problem Solving
Affiliations
- organizing
- reading
- cooking
- sports
Timeline
Front Desk Officer
Obudu German Hospital
03.2024 - 02.2025
Restaurant Owner & Manager
self employed
01.2020 - 10.2020
B.Sc. - Nutrition and Dietetics
University of Nigeria, Nsukka
09.2018 - 07.2023
Desk Secretary
Stomecks & Co. Nigeria Ltd
11.2017 - 08.2018
Primary school teacher
Green Pasture Primary & Secondary School
01.2017 - 06.2017
WASSCE - Science
Infant Jesus Secondary School
09.2010 - 07.2016
First School Leaving Certificate - undefined
Pioneer Primary School
01.2003 - 01.2010