Queen APEH
Sales Representatives
Port-Harcourt
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
11
11
years of professional experience
2022
2022
years of post-secondary education
Work History
Sales Representative
ESTERN DISTILLERS & FOOD IND.LTD
12.2023 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Contributed to event marketing, sales and brand promotion.
SALES REPRESENTATIVE
Sundry market limited
01.2023 - 06.2024
- Retained excellent client satisfaction ratings through outstanding service delivery
- Trained and mentored new sales representatives
- Developed and delivered engaging sales presentations to convey product benefits
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Trained new employees on customer service, money handling and organizing strategies
- Increased sales revenue by identifying and targeting high-potential accounts.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
CLASSROOM TEACHER
Good treasure Montessori School
10.2022 - 01.2023
- Instructed groups of up to 30 students and provided individual support
- Established and enforced rules of behavior to drive social development and maintain positive interactions
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication
CLASS TEACHER
Glorious Baptist Int'l Academy
10.2021 - 10.2022
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance
- Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials
- Assessed student comprehension through regular quizzes, tests, and assignments
- Supported student physical, mental, and social development using classroom games and activities
- Planned and implemented integrated lessons to meet national standards
SALES REPRESENTATIVE
Feraro fashion
03.2015 - 02.2016
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Retained excellent client satisfaction ratings through outstanding service delivery
- Developed and delivered engaging sales presentations to convey product benefits
- Trained and mentored new sales representatives
- Used customer insights to develop innovative sales strategies to increase sales
Education
NYSC -
National Youth Service Corps
IMO State 10.2022
Higher National Diploma - Business Administration And Management
Benue State Polytechnic
Ugbokolo, Benue07.2021
National Diploma - Computer Science
Benue State Polytechnic
Ugbokolo, BenueHigh School Diploma - undefined
Moro Memorial College
Ogwungaga, BenueSkills
Customer Retention Abilities
Staff Training
Market Research
Inside and Outside Sales
Product and Service Knowledge
Upselling Techniques
Performance Improvement
Timeline
Sales Representative
ESTERN DISTILLERS & FOOD IND.LTD
12.2023 - Current
SALES REPRESENTATIVE
Sundry market limited
01.2023 - 06.2024
CLASSROOM TEACHER
Good treasure Montessori School
10.2022 - 01.2023
CLASS TEACHER
Glorious Baptist Int'l Academy
10.2021 - 10.2022
SALES REPRESENTATIVE
Feraro fashion
03.2015 - 02.2016
National Diploma - Computer Science
Benue State Polytechnic
High School Diploma - undefined
Moro Memorial College
NYSC -
National Youth Service Corps
Higher National Diploma - Business Administration And Management
Benue State Polytechnic