Summary
Overview
Work history
Timeline
Generic
Ponsphord Emmanuel Johns

Ponsphord Emmanuel Johns

Summary

I am an Electrical Engineer and a Banker by profession with at least Seventeen years of experience in Computer Hard ware and soft ware, Fifteen years in Computer Networking Infrastructure and cabling and Twenty years working with NCR ATM for both ECOBANK, GTB and UBA as an ATM Engineer trained by NCR/AITH for Personas and selfserv S1,S2 and S3 ATMs in Accra Ghana, Freetown Sierra Leone, Lagos Nigeria. I am also a Procurement professional with post graduate Certificate and post graduate Diploma in Public Procurement Management. I also have a Post graduate certificate in project planning and management. I also have Certificates from Alison in Internal Auditing- Information Security Management Systems (ISMS), Introduction to Certified Information Security Manager (CISM), Basic of Security Management. I have a solid practice experience in the areas such as Cost Engineering, proper coordination; ensuring group work and office procedures; systems, policies and controls are applied and complied with in accordance with organization compliance/regulation; lead staff and provision of technical support to the team of technicians and Engineers; Prepare site report; amendments and forecasts; Provide management with all necessary Technical information both proactively and on request; ensuring organization reports and requirements are complied with to maximize available responds to field problems and corporation to enhance timely replenishment; monitoring of ongoing levels of Technical activities on individual Branch or stations; and provide timely advice of likely new or old equipments and software to management, flexible and willing to take on new responsibilities at all times. I also manage four projects for united bank for Africa from Central bank of Liberia (CBL).ie vRegGross, RTGS/SSS, ACH/ACP and the National Switch.

Overview

22
22
years of professional experience

Work history

Manager Information Technology/E-Channel/Digital b

United bank For Africa ( UBA)
Monrovia, Liberia
09.2012 - Current
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Planned and managed resources and budget to support and deliver objectives.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Monitored health and safety measures for guaranteed compliance.
  • Delivered KPI targets and improvements on consistent basis through excellent leadership.

System Engineer/ATM Engineer/Electrical Engineer a

African Information Technology Holdings Liberia Li
Monrovia, Montserrado
01.2007 - 08.2012
  • Troubleshot and resolved all arising technical issues related to systems.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Addressed problems critically, implementing optimal solutions to boost overall system performance.
  • Collaborated with clients, vendors and IT support staff during system creation, set up and maintenance.
  • Planned hardware and software configurations for new installations in line with budget constraints.
  • Participated in all phases of the system development life cycle, from requirements analysis through system implementation.
  • Analysed and optimised current system performance to increase process efficiency.
  • Delivered outstanding helpdesk service and support to customers.
  • Prepared and configured systems for testing.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Oversaw focused testing processes to capture meaningful insights into current processes.
  • Oversaw development of customised software and hardware requirements.
  • Defined enterprise processes and best practices and tailored to applications.

Senior Instructor International institute of Compu

International Institute of Computer Studies IICS
Monrovia
01.2003 - 12.2007
  • Designed exams, assessments and course content, including lecture material and writing assignments.
  • Engaged, motivated and inspired students to develop thirst for knowledge.
  • Collaborated with lecturers to enhance teaching procedures.
  • Encouraged students to develop skills in reflection, critical thinking and analysis.
  • Lectured classes using exceptional communication techniques to enhance engagement.
  • Monitored students' progress against educational targets, implementing positive interventions.
  • Organised educational activities and events to drive learning objectives and promote engagement.
  • Helped students explore concepts through challenging assignments and stimulating class discussions.
  • Varied teaching strategies, catering to educational needs of young adults and mature students.

Database Contractor

Momo and Momo Accounting Firm
Monrovia, Montserrado
02.2005 - 07.2005
  • Supervised work of contractors and subcontractors to achieve targets against deadlines.
  • Consistently met project goals, performing preparatory work to ensure optimal project outcome.
  • Completed allocated work within agreed time, cost and quality to meet customer expectations.
  • Maintained strict site compliance with current safety legislation.
  • Liaised with clients to determine scope of work and project requirements and provided regular updates during work.

Timeline

Manager Information Technology/E-Channel/Digital b

United bank For Africa ( UBA)
09.2012 - Current

System Engineer/ATM Engineer/Electrical Engineer a

African Information Technology Holdings Liberia Li
01.2007 - 08.2012

Database Contractor

Momo and Momo Accounting Firm
02.2005 - 07.2005

Senior Instructor International institute of Compu

International Institute of Computer Studies IICS
01.2003 - 12.2007
Ponsphord Emmanuel Johns