Hi, I’m
Pius Zanome Agunbiade
Benin City,Edo
Summary
Experienced financial services professional with a strong background in investment banking, commercial and retail banking, and credit analysis. Reliable and driven professional with proven ability to manage teams and streamline operations within various business environments. Demonstrates strong leadership and strategic planning skills, combined with exceptional communication and problem-solving abilities. Ready to make significant impact in any assigned managerial or senior leadership roles.
Overview
19
years of professional experience
Work History
Globus Bank LimitedBenin City, Edo
Branch Head
01.2023 - Current
Job overview
- Leading branch team, driving deposit and investment growth, ensuring operational excellence, and building strong client and community relationships. This yielded growth of over 100%.
- This role combines leadership, customer service, risk management, and business development, motivate and inspire branch team by embodying Globus Bank's Core values: Creativity, Excellence, Respect, Reliability, and Simplicity.
- Promotion of healthy working environment is critical role embedded in daily routine.
- Delivering cutting-edge banking solutions and financial technology while collaborating with specialists to meet clients' complex financial needs; amongst others.
- Risk and compliance-Maintaining strong risk and control environment by following policies and procedures; protect clients and company through sound judgment and operational integrity.
- Oversaw budgeting, expense control and account management to support financial functions.
- Maintained and developed relationships with business customers.
- Showed accountability by taking ownership of business and willingness to make customer-focused decisions.
Globus Bank LimitedBenin City, Edo
Senior Relationship Manager
06.2022 - 12.2022
Job overview
- Managed over 100 top commercial and over 500 SME portfolios; Managed large portfolios with demanding business clients.
- Designed local marketing initiatives to generate qualified leads and improve product uptake.
- Enhanced Revenue Growth through deposit acquisition, product deepening, and referrals.
- Cross-Functional Collaboration- Partner with Private Bank, Asset Wealth Management, Middle Market, and Treasury Services to provide holistic solutions.
- Fostered culture of collaboration, open communication, and continuous improvement within team of relationship managers.
- Ensured compliance with all relevant regulations governing client interactions, such as data privacy laws or industry-specific set of rules.
- Managed existing portfolio and sought out opportunities to generate incremental revenue through account servicing.
UNION BANK OF NIGERIA PLCBenin City, Edo
Branch Manager
05.2021 - 06.2022
Job overview
- 120% Business growth in deposit and Risk Assets.
- Facilitated seamless integration of new technology, increasing operational efficiency while reducing Branch's NPL to 5%.
- Implemented customer feedback mechanisms, continuously improving service delivery; ensuring 100% compliance with resolution of customer's complaints in line with industry standards.
- Oversaw hiring process, ensuring skilled and diverse workforce.
- Coordinated cross-functional teams to achieve project milestones and objectives.
- Continuously updated knowledge on industry trends, products, and services.
- Implemented innovative sales strategies, significantly boosting branch revenue.
- Administered branch sales, service and operational activities in line with company vision and goals.
- Boosted and maintained staff morale, conducting daily huddles to communicate goals, strategies and new initiatives.
- Managed corporate and SME portfolios; designed local marketing initiatives to generate qualified leads and improve product uptake.
- Showed accountability by taking ownership of business and willingness to make customer-focused decisions.
UNION BANK OF NIGERIA PLCBenin, Edo
Relationship Manager-Commercial Banking
04.2020 - 04.2021
Job overview
- Developed tailored solutions to meet specific client needs, enhancing loyalty and retention; leading to acquisition of top 5 FMCG distributors in Edo State.
- Mentored junior relationship managers, providing guidance on best practices.
- Identified upselling and cross-selling opportunities and forwarded to sales team to follow up.
KEYSTONE BANK LIMITEDBenin City, Edo
Relationship Manager
06.2018 - 03.2020
Job overview
- Met and surpassed assigned targets with 150% performance ratings across key parameters.
- Identified new business opportunities within existing client base.
- Resolved client issues promptly, escalating to senior management.
- Delivered presentations at conferences or workshops to showcase company offerings.
- Provided expert financial advice to clients, aiding in their business decision-making processes.
- Collaborated with cross-functional teams to resolve client issues promptly and efficiently.
- Creation of quality risk assets.
- Deepening digital penetration and financial inclusion.
- Ensuring excellent services in all engagements.
- Excellent performances across outlined KPIs.
- Immense contributions to branch's balance sheet and profitability during period.
United Bank For Africa PlcBenin City, Edo
Relationship Manager-Retail and Business Banking
04.2007 - 05.2018
Job overview
- Open and maintain checking, savings, and fixed deposit accounts.
- Guide customers through account features, fees, and benefits.
- Ensure compliance with KYC and AML (Anti-Money Laundering) regulations.
- Built and maintained strong relationships with Retail customers and SMB clients.
- Offered tailored services while serving as primary point of contact for business owners.
- Ensured client retention and satisfaction through proactive engagement.
- Steady and progressive retail balance sheet via deployment of various sales arsenals.
- Originated and structured commercial loans, lines of credit, and SBA lending.
- Conducted financial statement analysis, cash flow underwriting, and risk assessments.
- Prepared and presented loan proposals and credit memos to internal committees.
- Lending decisions were critically aligned with bank's risk appetite while creating quality and impactful risk assets.
- Managed portfolio of business clients, monitored account performances and early warning indicators.
- Addressed delinquency or covenant issues with remediation strategies.
- Ensure compliance with bank policies and regulatory requirements.
- Promoted deposit products, treasury management, merchant services, and cash management solutions.
- Identified opportunities to deepen wallet share through offers of complementary services.
- Collaborated with other divisions (wealth management, treasury, payments) to deliver holistic solutions.
- Developed and executed territory and prospecting plans.
- Massive acquisition of new clients through networking, referrals, and community engagement.
- Built referral networks across various sectors and segments of economy/markets.
- Provide guidance on personal finance, savings plans, and loan options.
- Educate customers on digital banking platforms and self-service tools.
- Help clients achieve financial goals through tailored solutions.
Education
University of Benin
Masters from Banking And Finance
11.2018
University of Benin
BSC from Accounting
09.2011
University Overview
GPA: Graduated with 2nd Class Upper Division.
Auchi Ploytechnic
National Diploma from Accountancy
12.2004
University Overview
GPA: Graduated with Upper Credit.
Skills
- Business analytics
- Strategic planning
- Adaptability
- Flexibility
- Innovative thinking
- Cross-functional collaboration
- Interpersonal skills
- Communication skills
- Influential communication
- Financial forecasting
- Customer service standards enforcement
Affiliations
- 2026, National Institute of Credit Administration, Member (MICA)
- 2016, Nigeria Institute of Management, Associate member (AMNIM)
- 2026, Institute of Chartered Accountants of Nigeria, ACA (In view)
- 2026, The Chartered Institute of Bankers of Nigeria, ACIB (In View)
- 2026, Nigerian Institute of Chartered Arbitrators, ACArb (In View)
Awards
- Long Service Award, UBA Plc., 2011
- Most Valuable Performer (MVP) Award, Double-honors, 2012
Certification
2026 National Institute of Credit Administration Member (MICA).
2016 Nigeria Institute of Management Associate member (AMNIM).
Timeline
Branch Head
Globus Bank Limited
01.2023 - Current
Senior Relationship Manager
Globus Bank Limited
06.2022 - 12.2022
Branch Manager
UNION BANK OF NIGERIA PLC
05.2021 - 06.2022
Relationship Manager-Commercial Banking
UNION BANK OF NIGERIA PLC
04.2020 - 04.2021
Relationship Manager
KEYSTONE BANK LIMITED
06.2018 - 03.2020
Relationship Manager-Retail and Business Banking
United Bank For Africa Plc
04.2007 - 05.2018
University of Benin
Masters from Banking And Finance
University of Benin
BSC from Accounting
Auchi Ploytechnic
National Diploma from Accountancy