Pius Zanome Agunbiade
Benin City,Nigeria
Summary
Experienced financial services professional with a strong background in investment banking, commercial and retail banking, and credit analysis.
Reliable and driven professional with proven ability to manage teams and streamline operations within various business environments. Demonstrates strong leadership and strategic planning skills, combined with exceptional communication and problem-solving abilities. Ready to make significant impact in any assigned managerial or senior leadership roles.
Overview
19
19
years of professional experience
Work history
Branch Head
Globus Bank Limited
Benin City, Edo
2023.01 - 2026.07
- Leading the branch team, driving deposit and investment growth, ensuring operational excellence, and building strong client and community relationships.
- This role combines leadership, customer service, risk management, and business development. As a leader, I motivate and inspire the branch team by embodying Globus Bank’s Core values: Creativity, Excellence, Respect, Reliability, and Simplicity.
- Promotion of healthy working environment is a critical role embedded in our daily routine. In ensuring quality Client Experiences, I create a welcoming environment where clients feel valued and understood.
- Delivering cutting-edge banking solutions and financial technology while collaborating with specialists to meet clients’ complex financial needs; amongst others.
- Risk and compliance-Maintaining a strong risk and control environment by following policies and procedures; protect clients and the company through sound judgment and operational integrity.
- Oversaw budgeting, expense control and account management to support financial functions.
- Maintained and developed relationships with business customers.
- Showed accountability by taking ownership of business and willingness to make customer-focused decisions.
Senior Relationship Manager
Globus Bank Limited
Benin City, Edo
2022.06 - 2022.12
- Managed corporate and SME portfolios; Managed large portfolios with demanding business clients.
- Designed local marketing initiatives to generate qualified leads and improve product uptake.
- Enhanced Revenue Growth through deposit acquisition, product deepening, and referrals.
- Cross-Functional Collaboration- Partner with Private Bank, Asset Wealth Management, Middle Market, and Treasury Services to provide holistic solutions.
- Fostered culture of collaboration, open communication, and continuous improvement within team of relationship managers.
- Ensured compliance with all relevant regulations governing client interactions, such as data privacy laws or industry-specific set of rules.
- Managed existing portfolio and sought out opportunities to generate incremental revenue through account servicing.
Branch Manager
UNION BANK OF NIGERIA PLC
BENIN CITY, EDO
2021.05 - 2022.06
- Facilitated seamless integration of new technology, increasing operational efficiency.
- Implemented customer feedback mechanisms, continuously improving service delivery.
- Oversaw hiring process, ensuring skilled and diverse workforce.
- Coordinated cross-functional teams to achieve project milestones and objectives.
- Trained and mentored new employees, fostering positive work environment.
- Evaluated employee performance through regular appraisals and reviews.
- Directed financial reporting, maintaining impeccable records and transparency.
- Continuously updated knowledge on industry trends, products, and services.
- Implemented innovative sales strategies, significantly boosting branch revenue.
- Deployed resources to optimize individual, team performance and team development plan management.
- Administered branch sales, service and operational activities in line with company vision and goals.
- Boosted and maintained staff morale, conducting daily huddles to communicate goals, strategies and new initiatives.
- Managed corporate and SME portfolios; designed local marketing initiatives to generate qualified leads and improve product uptake.
- Showed accountability by taking ownership of business and willingness to make customer-focused decisions.
Relationship Manager-Commercial Banking
UNION BANK OF NIGERIA PLC
BENIN, EDO
2020.04 - 2021.04
- Developed tailored solutions to meet specific client needs, enhancing loyalty and retention.
- Mentored junior relationship managers, providing guidance on best practices.
- Identified upselling and cross-selling opportunities and forwarded to sales team to follow up.
Relationship Manager
KEYSTONE BANK LIMITED
BENIN CITY, EDO
2018.06 - 2020.03
- Identified new business opportunities within existing client base.
- Resolved client issues promptly, escalating to senior management.
- Delivered presentations at conferences or workshops to showcase company offerings.
- Provided expert financial advice to clients, aiding in their business decision-making processes.
- Collaborated with cross-functional teams to resolve client issues promptly and efficiently.
- Creation of quality risk assets.
- Deepening digital penetration and financial inclusion.
- Ensuring excellent services in all engagements.
- Excellent performances across the outlined KPIs.
- Immense contributions to the branch’s balance sheet and profitability during the period.
Relationship Manager-Retail and Business Banking
United Bank For Africa Plc
Benin City, Edo
2007.04 - 2018.05
- 1. Account Management
- Open and maintain checking, savings, and fixed deposit accounts.
- Guide customers through account features, fees, and benefits.
- Ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
- 2. Client Relationship Management
- Built and maintained strong relationships with Retail customers and SMB clients.
- Offered tailored services while serving as the primary point of contact for business owners.
- Ensured client retention and satisfaction through proactive engagement.
- Steady and progressive retail balance sheet via deployment of the various sales arsenals.
- 3. Loan Origination & Credit Analysis/ Risk Management & Compliance.
- Originated and structured commercial loans, lines of credit, and SBA lending.
- Conducted financial statement analysis, cash flow underwriting, and risk assessments.
- Prepared and presented loan proposals and credit memos to internal committees.
- Lending decisions were critically aligned with the bank’s risk appetite while creating quality and impactful risk assets.
- 4. Portfolio Management: Highlighted below are some of the basic but key duties performed:
- Managed a portfolio of business clients, monitored account performances and early warning indicators.
- Addressed delinquency or covenant issues with remediation strategies.
- Ensure compliance with bank policies and regulatory requirements.
- 5. Cross-Selling & Product Expansion
- Promoted deposit products, treasury management, merchant services, and cash management solutions.
- Identified opportunities to deepen wallet share through the offers of complementary services.
- Collaborated with other divisions (wealth management, treasury, payments) to deliver holistic solutions.
- 6. Business Development: Developed and executed territory and prospecting plans.
- Massive acquisition of new clients through networking, referrals, and community engagement.
- Built referral networks across the various sectors and segments of the economy/markets.
- 7. Financial Advisory
- Provide guidance on personal finance, savings plans, and loan options.
- Educate customers on digital banking platforms and self-service tools.
- Help clients achieve financial goals through tailored solutions
Education
BSC - Accounting
University of Benin
Benin City, Edo State09.2011
Masters - Banking And Finance
University of Benin
Benin City11.2018
National Diploma - Accountancy
Auchi Ploytechnic
Auchi, AUCHI12.2004
Skills
- Experienced financial services professional
- Skilled in investment banking, Commercial and Retail Banking, credit analysis, business analytics and strategic planning; with proven tracked records in excellent Branch/Business management, and exemplary leadership skills
- Industry expertise
- Adaptability and Flexibility
- Decision Making
- Time Management
- Operations management
- Cross-functional Collaboration
- Staff development
- Excellent interpersonal and communication skills
- Proficient use of English language
- Multitasking competence
- Compliance audit familiarity
- Service delivery improvement
- Innovative thinking
- Influential communication
- Quarterly reporting familiarity
- Risk management proficiency
- Knowledge of regulatory legislation
- Performance metrics analysis
- Data interpretation proficiency
- Results-Driven approach
- Budget allocation execution
- Decision-Making efficiency
- Ethical compliance adherence
- Conflict resolution mastery
- Financial forecasting knowledge
- Customer service standards enforcement
- Cultural sensitivity understanding
AWARDS
Long Service Award- UBA Plc., UBA 2011 and 2012 Most Valuable Performer (MVP) Award- Double-honors.
Affiliations
- 2026 National Institute of Credit Administration Member (MICA)
- 2016 Nigeria Institute of Management Associate member (AMNIM).
- 2026 Institute of Charted Accountants of Nigeria ACA (In view)
- 2026 The Chartered Institute of Bankers of Nigeria ACIB (In View)
- 2026 Nigerian Institute of Chartered Arbitrators ACArb (In View)
Timeline
Branch Head
Globus Bank Limited
2023.01 - 2026.07
Senior Relationship Manager
Globus Bank Limited
2022.06 - 2022.12
Branch Manager
UNION BANK OF NIGERIA PLC
2021.05 - 2022.06
Relationship Manager-Commercial Banking
UNION BANK OF NIGERIA PLC
2020.04 - 2021.04
Relationship Manager
KEYSTONE BANK LIMITED
2018.06 - 2020.03
Relationship Manager-Retail and Business Banking
United Bank For Africa Plc
2007.04 - 2018.05
Masters - Banking And Finance
University of Benin
BSC - Accounting
University of Benin
National Diploma - Accountancy
Auchi Ploytechnic