Oluwaseun Odunlami
Strategic Human Resources Manager
Lagos
Summary
Results-driven Senior Human Resources Manager focused on standardizing and consolidating policies for lean and effective HR department. Dedicated to strong employee relations and high job satisfaction for workers at all levels. Promoting 12-years record of success cultivating positive and growth-focused work cultures to foster employee satisfaction and retention.
Overview
14
14
years of professional experience
5
5
Certifications
Work History
Senior Human Resources Manager
dana airlines limited
2022.04 - Current
- Minimised staff weakness and improved performance and productivity by the development and optimization of the business processes and standards
- Reduced employee turnover by the implementation of retention strategy through employee feedback analysis
- Revenue growth improved by 20% through the development of customer-centric talent strategy, resulting in high customer satisfaction
- Reduced the overhead cost by leading the team of managers to collaborate with the Accountable Manager on workforce restructuring, planning and development
- Successfully resized the workforce by 25% through change management for the optimisation of operational strategy without recourse to safety and processes
- Improved retention by initiating succession leadership training for 150+ employees with the collaboration of 14 departmental managers.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Processed employee claims involving performance issues and harassment.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
- Structured compensation and benefits according to market conditions and budget demands.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
HUMAN RESOURCES MANAGER
DANA AIRLINES LIMITED
Lagos
2019.05 - 2022.03
- Talent Acquisition – Improved the employer brand in collaboration with the communication and media unit to attract high valued candidate
- Established high compliance process with regulatory body which generated reimbursement to the organization from training funds
- Promoted transparency and employee accountability through the standardisation of the HR functions that ensured proper review and implementation of HR policies and processes in compliance with relevant acts and laws
- Improved the quality-of-service delivery through the design and implementation of an operational sustainability strategy that met the demand of rapidly growing operations during peak period
- Established a cross-functional incentive financial and non-financial compensation and benefits strategy that improved employee motivation
- Coordinated and developed suitable learning methodologies for training deliveries which improved the staff effectiveness and efficiency
- Improved the business brand that connects with staff emotions, needs and competitive advantage which positioned Dana Air as the preferred airline as the preferred employer of labour.
deputy human resources manager
dana airlines limited
Lagos
2018.02 - 2019.04
- Revised and reduced the overtime cost using comparative analysis to address the burnout challenges of staff
- Improved the healthcare management status of staff by educating on healthy work environment, sick leave and accidents at the workplace
- Achieved zero tolerance on default of regulatory compliance by validating license and certificate of staff required to be trained locally and overseas to avoid sanction
- Prevented litigation by enforcing compliance with internal policies and practices
- Redesigned the job description to improve on accountability, roles and reporting line
- Assisted in winning litigation case by representing the organization with documented evidence.
- Conducted job audits to determine job duties and requirements, develop and maintain job descriptions and maintain job classifications.
- Conferred with supervisors to review, determine and recommend actions relative to human resource matters.
- Supported Human Resources Director and administration by performing research and providing input on policies and procedures.
- Represented human resource at personnel-related hearings, investigations and meetings and provided information to assist legal defense for EEOC, employment claims and lawsuits.
acting human resources manager
vacc technical limited
Ikoyi
2015.02 - 2017.07
- Improved employee motivation through loyalty and long service recognition program
- Enhanced HR communication and improved compliance through policy and processes
- Bridging the gap in communication and feedback with management by Implementing monthly site visits to address employees.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 150+ new employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
human resources generalist
vacc technical limited
Ikoyi
2012.01 - 2015.02
- Eliminated bias in the disciplinary process by initiating a robust disciplinary hearing which improved the outcome and improve openness and reduced grievances
- Designed initiative which created a cordial and productive work environment for both local employees and expat
- Mitigated the penalty of N35M to N7.5M by providing recruitment support which aided installation to meet client’s ultimatum.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
human resources assistant
vacc technical limited
2011.06 - 2012.12
- Supported the HR manager in organizing administrative information, and recruiting and coordinating employees which led to efficient service delivery
- Maintained employee records and managed payroll inputs
- Reduced time wastage by coordinating and providing information via calls to both the candidates and line managers
- Maintained and monitor quality records relating to events that occurred in employee service years; such as employment details, termination, leaves, memos, transfers and promotions.
ADMINISTRATION – SOFTWARE & HARDWARE INSTALLATION
JUST ME EYES
IKEJA
2009.02 - 2011.01
- Administration – software & hardware installation and maintenance, just my eyes solution
- Achieved extremely low monthly error rate (0%) in creating new items in DB and reporting sales fraud
- Significantly, improved operations and service delivery through efficient monitoring of the daily activities, expenses, purchase, installation, drivers, vehicles, facility management (cleaning, repairs, furniture, stationery and phone usage), and inventories
- Maintained professional relationships with 35+ external vendors and 50+ customers.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Handled 20 calls per day to address customer inquiries and concerns.
- Exceeded goals through effective task prioritization and great work ethic.
- Monitored company inventory to keep stock levels and databases updated.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
account officer
Just Bibles Bookstore
Ikeja
2008.10 - 2009.12
- Just bibles bookstores
- Increased sales reporting and accountability by 20% with the introduction of the new invoicing procedures
- Improved reporting of the bookstore sales receivable and payables by managing the daily, weekly and monthly activities using a receipt/invoice tracker
- Increased revenue by managing the activities in the store while providing sales assistance during outdoor events boosted our revenue by 40%.
- Responded to requests for information and resolved issues quickly.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Listened attentively to client feedback to create stronger relations and shape business.
- Introduced new processes to improve data analysis.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
Education
Master of Science - Human Resources Management
University Of Liverpool
United Kingdom 2015.04 - 7 2018
Bachelor of Science - Economics
Olabisi Onabanjo University
Nigeria 2009.11 - 4 2015
High School Diploma -
University Of Lagos
Nigeria 2014.02 - 4 2015
Diploma - Human Resources Management
university Of Lagos
Skills
Compensation structuring
Certification
Associate Member of The Chartered Institute of Personnel Management (cipm)
Travelling
I am very adventurous and enjoy travelling to meet new people, learn new language and culture.
Timeline
Senior Human Resources Manager
dana airlines limited
2022.04 - Current
HUMAN RESOURCES MANAGER
DANA AIRLINES LIMITED
2019.05 - 2022.03
deputy human resources manager
dana airlines limited
2018.02 - 2019.04
Master of Science - Human Resources Management
University Of Liverpool
2015.04 - 7 2018
acting human resources manager
vacc technical limited
2015.02 - 2017.07
High School Diploma -
University Of Lagos
2014.02 - 4 2015
human resources generalist
vacc technical limited
2012.01 - 2015.02
human resources assistant
vacc technical limited
2011.06 - 2012.12
Bachelor of Science - Economics
Olabisi Onabanjo University
2009.11 - 4 2015
ADMINISTRATION – SOFTWARE & HARDWARE INSTALLATION
JUST ME EYES
2009.02 - 2011.01
account officer
Just Bibles Bookstore
2008.10 - 2009.12
Diploma - Human Resources Management
university Of Lagos
Associate Member of The Chartered Institute of Personnel Management (cipm)
Job Analysis and Evaluation Workshop, Association Of Food Beverage & Tobacco Employers
New Manager Development Program, Regenesys Business School
Advance Certificate in Strategic Human Resources Management, Cornell University, USA
2
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