OLUWAFUNSO AMUSAT
Summary
Dynamic Administrative Data Officer with proven expertise at Friesland Campina, excelling in customer management and data collation. Adept at enhancing project efficiency through strategic organization and conflict resolution. Proficient in Microsoft Project and committed to delivering exceptional customer service, ensuring satisfaction and seamless operations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Administrative Data Officer
Friesland Campina, LAGOS
03.2024 - Current
- My major responsibilities as the Customer and Data Officer revolves round the following:
- Responding to questions and requests from customers and guaranteeing high levels of customer satisfaction
- Collaborating with multiple internal teams to guarantee accurate and timely order delivery and processing
- Raising customer complaints as necessary
- Arranging data and producing in-depth consumer insights to improve the efficiency and productivity of projects with tracking soft wares
- Evaluating performance by data entry
- Remotely assisting sales force with data entry and synchronization using remote tools such as quick access
- Identification and recommendation of company's products to online customers
Executive/ Project Assistant
Little Cell of Mine
01.2022 - Current
- Maintaining all foundation policies and membership policies and guidelines
- Providing constant inventory supplies and up keep reportS
- Attending to inquires on projects and collaborations and providing good customer service
- Acting as the first point of contact in the foundation
- Strategize project plans for each quarter of the year
- Set up meetings, schedules and seminars on behalf of the foundation
Project / Administrative Assistant
Mycrocycle Global
04.2022 - 12.2023
- My major responsibilities as the Project Officer revolves around the following:
- Communicating and evaluating weekly project performance
- Identifying and implementing administrative policies
- Tracking and documentation of project progress with Microsoft Project
- Evaluating projects to ensure work efficiency and project deadlines with the use of project software
- Identification and resolving conflicts on ongoing projects
- Developing and maintaining relationships with project stakeholders through weekly zoom meetings
Administrative/Executive Assistant
Matofun Farm
01.2020 - 12.2021
- Responsible for completing administrative tasks such as report taking, taking inventories, and coordination of programs of the workplace
- Scheduled appointments, and meetings and managed emails through Microsoft outlook and google calendar
- Answer and route phone calls, emails, and other correspondence
- Organized tasks and taking minutes of meetings through the use of Microsoft note
- Organized program of work schedule for operators with Microsoft Project
- Liaised with project managers to find out their project schedules.
SECRETARY
1 1 - 01.2019
- Youth Service (RED CROSS)
Education
Bachelor - History and International Studies
University of Ilorin
Ilorin, Nigeria12.2018
Master - Diplomacy and Strategic Studies
University of Lagos
Skills
- Customer Service Relationship
- Customer management
- Conflict Management
- Policies and Procedures
- Verbal communication
- Written communication
- Organization
- Detail Oriented
- Data Collation
- Data Entry
- Use of Ivy
- Quick access
- Microsoft project
- Microsoft Office (Excel)
- Microsoft Office (Word)
- Microsoft Office (Outlook)
- Microsoft Office (Power Point)
Open To Hybrid
True
Volunteer Experience
Executive/ Project Assistant/ Little Cell of Mine (sickle cell foundation) 01/01/22
- Present, maintain all foundation policies and membership policies and guidelines
- Providing constant inventory supplies and upkeep reports
- Attending to inquiries on projects and collaborations and providing good customer service
- Acting as the first point of contact in the foundation
- Strategize project plans for each quarter of the year, and set up meetings, schedules, and seminars on behalf of the foundation
- Set up meetings, schedules and seminars on behalf of the foundation.
- Secretary, National Youth Service (RED CROSS), 01/01/18, 12/31/19
Projects
Lagos Marathon Run
National Youth Service Awareness Lecture
Warrior Empowerment Program Mentorship
References
Available on request
Open To Relocate
True
Open To Remote
True
Certification
- Proficiency in Project Management ( CLARION COLLEGE)
- Fellowship in Project Management (DATAVILLE LLC)
Timeline
Administrative Data Officer
Friesland Campina, LAGOS
03.2024 - Current
Project / Administrative Assistant
Mycrocycle Global
04.2022 - 12.2023
Executive/ Project Assistant
Little Cell of Mine
01.2022 - Current
Administrative/Executive Assistant
Matofun Farm
01.2020 - 12.2021
SECRETARY
1 1 - 01.2019
Bachelor - History and International Studies
University of Ilorin
Master - Diplomacy and Strategic Studies
University of Lagos
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