OLUWADARE OSOSANYA
Isolo,LA
Summary
Results-driven business operations management/business development professional with a proven track record of driving performance improvements and leading strategic initiatives. Skilled manager adept at coordinating cross-departmental activities and effectively communicating organizational objectives. Excels in developing and executing innovative strategies to stimulate growth and enhance service quality. Possesses strong strategic planning abilities, background in change management, and forward-thinking mindset. Thrives on challenges and remains focused on meeting future demands.
Overview
18
18
years of professional experience
Work History
Logistics/Loading Operations Manager
Dangote Cement Plc
06.2024 - Current
- Analyzing data trends to identify potential bottlenecks in business operations workflow, implementing strategies to mitigate risks accordingly.
- Overseeing the loading operations process, establishing strategic partnerships with third party transporters to reduce Turn Around Time and minimize goods in transit.
- Enhance customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Mentoring, Training and guiding team members to maintain high operations and performance metrics.
- Ensure regulatory compliance in all aspects of logistics operations, including transportation safety standards and associated agencies requirements.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Achieved significant cost reductions by optimizing routes and consolidating shipments, without compromising on delivery timelines.
- Increased team productivity by leading training sessions on best practices in logistics and supply chain management.
- Coordinated with sales and marketing teams to forecast demand and adjust logistics strategies, accordingly, avoiding stockouts.
- Drove continuous improvement initiatives in Fuel Management department, fostering culture of innovation and efficiency.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Directs initiatives to improve work environment, company culture or overall business strategy.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Conducted market research to identify new business opportunities, leading to launch of profitable new product lines.
- Championed continuous improvement culture by encouraging innovation and proactive problem-solving among team members.
Chief Operating Officer (COO)
NORENOSA ENERGY RESOURCES LIMITED
03.2023 - 01.2024
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies
- Refined organizational structure to consolidate, streamline, and delineate necessary functions
- Developed quarterly business plans to evaluate cost projections
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals
- Negotiated contracts and agreements to secure favorable terms and maximize profits
- Represented organization at external meetings and events to promote and build relationships with key stakeholders
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits
- Identified and pursued business development opportunities to grow organization and increase revenue
- Managed financial, operational, and human resources to optimize business performance
- Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations
- Communicated business performance, forecasts and strategies to investors and shareholders
- Maintained P&L and shouldered corporate fiscal responsibility
- Lead recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
- Developing and implementing policies for daily operations and communicating these policy changes to department supervisors
- Direct operations of organization to meet budget and financial targets
- Work with HODs and other senior management teams to develop operating system, governing policies, processes, and procedures for operations of organization
- Recruit, lead, motivate, mentor, and coach management team to develop a high performing organization
- Lead and direct short term and long-term resources planning, annual operations budget development
- Establish performance goals, KPIs, responsibility matrix for operations
- Provide technical direction and guidance, as well as hands-on operations management for all programs
- Participate and contribute to development of corporate strategy and business unit strategy
- Manage and oversee performance and budgets of projects and operations for all departments
- Point of contact with CEO to report on all technical and operational activities
- Establish and monitor performance-reporting systems.
Head Marketing/Operations
GYNE-WENDY VENTURES LTD
09.2010 - 12.2021
- Ensure that continuous growth is achieved in sales, efficiency, and marketing
- Oversee all departments to identify areas of potential improvement and develop plans and marketing strategies to implement changes and Maintain Brand awareness
- Coordination of all Operational activities of the company including liaising with NNPC Retail for successful execution of haulage contracts
- Ensure proper coordination of all Oil&Gas activities of the company in the downstream sector ranging from retailing, supply, and transportation
- Maintain knowledge of market changes to make the most informed decisions possible
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Worked with Operation supervisors to resolve Haulage/Customer problems, improve operations and provide exceptional customer service
- Mentored local personnel on best practices and protocols to maximize productivity
- Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation
- Established, initiated, and optimized business development strategies based on company targets, product specifications, market data and budget factors
- Increased profit margins by 100% through maximizing new product/Business introductions
- Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
Depot Operations Supervisor
NNPC Retails Limited
08.2009 - 09.2010
- Coordination of product loading and discharging activities from loading point (depot) to discharge point (station)
- Compilation of loading reports for different loading depots (weekly/monthly/quarterly&yearly)
- Coordination of daily loading activities at the depot
- Compilation of daily loading reports at the private depot to the head office (NNPC Retail Ltd)
- Preparation of daily loading programs at the depot
- Saved significant amount by researching and implementing cost-saving initiatives and creating fresh new approaches to long-standing problems
- Negotiated agreements between NNPC Retail and fleet managers to clarify misunderstood directions and resolve conflicts affecting performance
- Managed quality assurance program including Truck Audit/evaluations, internal audits and customer surveys (Filling Stations).
Customer Relation Manager/Business Manager
UAC of Nigeria Plc
01.2008 - 08.2009
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations and Brand awareness
- Co-ordination of staff and stock control
- Management of staff affairs as regards working condition
- Supervised administrative functions of scheduling, billing, inventory management, front desk reception and office security
- Directing of work flow in relation to work areas/workstation
- Attending to customers complaints and treating same
- Spearheaded business operations by consistently seeking methods to improve profitability through cost containment, efficiency improvements and revenue generation
- Acquired new customers through improved conversion techniques such as email follow-up messages
- Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
Admin Supervisor
SAN-LATUNAG NIGERIA LIMITED
02.2008 - 07.2008
- Stocks Inventory
- Sales Invoices & Receipts collation
- Projects, Supplies and Purchases data collation in the company's database via Peachtree accounting software
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%.'
- Oversaw budget management by tracking expenses, identifying cost-saving opportunities, and providing financial reports to senior leadership.
- Ensured timely completion of projects by creating detailed timelines and assigning tasks to appropriate team members based on skill sets and availability.
Retail Executive (NYSC)
NIGERIAN NATIONAL PETROLEUM CORPORATION
04.2006 - 01.2007
- Collation of daily, weekly, and monthly Sales of Petroleum Products of the various NNPC Mega filling Stations
- Reconciliation of daily petroleum liftings at the PPMC depots.
- Streamlined operational processes for increased efficiency in daily tasks and procedures.
Education
MBA - Masters of Business Admistration
National Open University
Lagos, Nigeria12.2024
Corporate ESG And Sustainability - Corporate ESG And Sustainabilty
Udemy
Lagos, Nigeria11.2022
International Development -
DataVille Research LLC
Lagos, Nigeria11.2022
Brand Management -
Coursera
Lagos, Nigeria01.2022
International Model United Nations -
IMUN
Lagos, Nigeria01.2021
Digital Marketing -
Google Soft Skills
Lagos, Nigeria01.2020
Digital Marketing Master Class -
Webcraft Academy
Lagos, Nigeria01.2018
Certificate in Telecommunications Marketing & Customer Service: Certified Customer Relationship Management Professional -
INSTITUTE OF ADVANCED E-STUDIES
Lagos, Nigeria03.2011
Certificate: Leadership & Entrepreneurship -
Daystar Leadership Academy
Lagos, Nigeria01.2011
Bachelor of Science - Sociology
Olabisi Onabanjo University
Ogun,, Nigeria01.2005
High School Diploma -
Federal Government College
Jos, Plateau State, Nigeria09.1996
Skills
- Business and Operations Management
- Rapport and relationship building
- Business development and planning
- Budgetary Oversight
- Financial Management
- Business Analysis
- Planning and Execution
- Stakeholder Relations
- Contract Negotiation/Management
- Extensive sales and marketing knowledge
- Interpersonal communication, both written and applied internally and externally
- Management and leadership
- Critical thinking analysis skills, and decision-making
- Customer and personal service
- Microsoft Office Suit Skills (Word, Excel, Power Point,SAP)
- Raising Capital
- Key Account Management
- Risk and Mitigation Analysis
- Recruitment and Retention
- Leadership and People Development
- Transporting and delivery
- Competitive sourcing
- Strategic planning
- Supply ordering/Scheduling
- Fleet Management & Logistics
- Planning and Implementation
- Project Leadership
- Process Improvements
- Inventory Management
- Customer Relationship Management
- Corporate Partnerships
- Problem-Solving
- Workflow Optimization
Affiliations
- Professional Member (Nigeria Institute of Management-Chartered) NIM
- Nigerian Gas Association (NGA)
- Volunteer United Nations (WCC)
- Member YALI Africa Network
- Member-Lagos Volunteer corps
Unpublishedprojects
- Impact of Globalization on Corporate Management. (2023)
- A penetration strategy for Etisalat that would facilitate effective penetration in 200 cities spread around the 6 geo-political zones in the country within the first quarter of 2009.'' (2008)
- Marketing Strategy for a Leading Telecommunications Company making its entry into the Nigerian Marketplace which will ensure payphone Operators migrate from their current service Plan providers''. (2009).
- Gender Issues in Higher Education. (A case study of Olabisi Onabanjo University, Ago-Iwoye Ogun State.)" Unpublished December 2004.
Hobbies and Interests
Reading magazines and newspapers to stay current on global trends and current events. I also like to walk to keep fit/Football
Timeline
Logistics/Loading Operations Manager
Dangote Cement Plc
06.2024 - Current
Chief Operating Officer (COO)
NORENOSA ENERGY RESOURCES LIMITED
03.2023 - 01.2024
Head Marketing/Operations
GYNE-WENDY VENTURES LTD
09.2010 - 12.2021
Depot Operations Supervisor
NNPC Retails Limited
08.2009 - 09.2010
Admin Supervisor
SAN-LATUNAG NIGERIA LIMITED
02.2008 - 07.2008
Customer Relation Manager/Business Manager
UAC of Nigeria Plc
01.2008 - 08.2009
Retail Executive (NYSC)
NIGERIAN NATIONAL PETROLEUM CORPORATION
04.2006 - 01.2007
MBA - Masters of Business Admistration
National Open University
Corporate ESG And Sustainability - Corporate ESG And Sustainabilty
Udemy
International Development -
DataVille Research LLC
Brand Management -
Coursera
International Model United Nations -
IMUN
Digital Marketing -
Google Soft Skills
Digital Marketing Master Class -
Webcraft Academy
Certificate in Telecommunications Marketing & Customer Service: Certified Customer Relationship Management Professional -
INSTITUTE OF ADVANCED E-STUDIES
Certificate: Leadership & Entrepreneurship -
Daystar Leadership Academy
Bachelor of Science - Sociology
Olabisi Onabanjo University
High School Diploma -
Federal Government College
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