Zendesk
Customer Success and Service Delivery professional with track record of driving customer satisfaction and optimizing service processes. Known for strong team collaboration, adaptability to changing needs, and delivering measurable results. Skilled in building client relationships, improving service delivery, and leading cross-functional teams to success. Dependable, results-driven, and focused on continuous improvement.
Client retention strategies
Zendesk
Gorgias
Freshdesk
WooCommerce
Shopify
Help Scout
Customer Success Manager
Customer Success Manager