Hi, I’m
OBEGU AGNES OSAAR
Port Harcourt
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Seeking an opportunity to collaborate with associates and management to achieve organizational objectives.
Overview
2
years of professional experience
Work History
MEGALECTRICS LIMITED (Naija FM, Beat FM and Classic FM)
Customer Service Representative [HYBRID]
2022.06 - Current (2 years & 3 months)
Job overview
- Preparation of monthly sales report/ sales Tracker
- Scheduling client advert and share schedule with them
- Ensuring delivery of messages to the appropriate channel
- Providing administrative Support to Client
- Addressing client needs and ensuring they have a good experience
- Place phone calls/ Electronic communication with client
- Create partnership proposals for brand and handling of project allocated to me
- Taking note of customer Complaint and treating them with urgency
- Providing virtual support to client
- Scheduling Appointment with client Scheduling interview for client that wants to go on air
- Accurate keeping of confidential document and data entry
- Treating every client with urgency and providing solutions to client.
FABS/SASSY COUTURE
Administrative Officer
2022.01
Job overview
- Record keeping
- Providing secretarial supports to various departments of the company
- Memo/Reports Preparation
- Schedule management meetings.
Education
University of Calabar , Calabar, Cross River State
BSc from Public Administration
12.2021
Queens Model Secondary School Awkwunanaw
SSCE from WAEC
12.2016
Command Nursery and Primary School
First School Leaving Certificate
12.2010
Skills
- Decision-Making Abilities
- Sensitive Information Handling
- Relationship Building and Management
- Effective Verbal and Written Communication
- Superior attention to Details
- Customer Centric
- Conflict Resolution techniques
- Documentation and Reporting
- Excellent time Management Skills
- Multidisciplinary Team Collaboration
- Performance Improvement
- Critical Thinking
Technological Skills
- Document software: Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google drive , Salesforce
- Remote communication: email, phone, videoconferencing (Zoom, Microsoft Teams, GoToMeeting)
- Adapts quickly to new and changing technology
References
Available upon request
Hobbies and Interests
- Sports
- Entertainment
- Politics
Timeline
Customer Service Representative [HYBRID]
MEGALECTRICS LIMITED (Naija FM, Beat FM and Classic FM)
2022.06 - Current (2 years & 3 months)
Administrative Officer
FABS/SASSY COUTURE
2022.01
University of Calabar
BSc from Public Administration
Queens Model Secondary School Awkwunanaw
SSCE from WAEC
Command Nursery and Primary School
First School Leaving Certificate
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