NWEJE KENE
Lagos
Summary
Dynamic Head of Operations & Corporate Communications with over 5 years of experience specializing in operational management and strategic communication. Proven track record of enhancing workflow efficiency by 80% and improving stakeholder engagement by 75% through effective leadership and innovative project management. Successfully implemented operational systems that reduced reporting inconsistencies by 70%, and led teams to exceed performance targets by up to 85%. Eager to leverage unique skills to drive operational excellence and enhance corporate communications at your esteemed organization.
Overview
2
2
Certification
4
4
years of professional experience
Work History
HEAD OF OPERATIONS & CORPORATE COMMUNICATIONS
SPRINGBRID STUDIOS
Lagos
03.2025 - Current
- Directed weekly company-wide review meetings to align departmental updates and mitigate execution delays by 30%.
- Implemented and managed a Trello-based operational system, enhancing project tracking and reducing reporting inconsistencies by 50%.
- Supervised the Design team, driving productivity and amplifying on-time delivery rates by 55%.
- Executed corporate and client communication, including proposals and correspondence, significantly improving client response efficiency by 60%.
- Reinforced HR and recruitment workflows to minimize onboarding times and enhance candidate communication.
- Managed procurement, operational expenses, and inventory tracking to optimize cost control.
- Provided high-level executive support to the Creative Lead, ensuring documentation accuracy, compliance, and organized record-keeping.
OPERATIONS & EXECUTIVE SUPPORT
APTIC SHELTERS
Lagos
10.2022 - Current
- Drove day-to-day operational oversight and cross-department coordination, enhancing workflow efficiency by 70% and ensuring consistent execution across teams.
- Delivered executive-level administrative and managerial support, preparing strategic reports, briefing notes, and structured insights to bolster leadership decision-making.
- Managed internal communication, client correspondence, and stakeholder engagement, ensuring clear, timely, and professional representation of the company.
- Represented the organization at industry events and meetings, bolstering executive visibility, strengthening partnerships, and improving external relationship management.
- Oversaw procurement, budgeting processes, and operational controls, contributing to greater cost transparency and a measurable reduction by 80% in avoidable expenses.
BUSINESS DEVELOPMENT MANAGER
STOREFRONT AFRICA
Remote
04.2025 - Current
- Orchestrated strategic business development planning and execution across the Dart Consortium, expanding merchant adoption and strengthening youth entrepreneurship program.
- Developed compelling proposals, pitch decks, and grant applications for partner onboarding, corporate engagements, and funding opportunities.
- Cultivated and maintained relationships with development institutions (SMEDAN, NITDA, GIZ), financial institutions, and private-sector partners to secure collaborations in support of Storefront's mission.
- Led the effective delivery of training program, webinars, digital literacy sessions, and CSR initiatives, ensuring strong participant engagement and measurable learning outcomes.
- Represented Storefront Africa at industry events, panels, and stakeholder engagements, maintaining professional communication and enhancing brand visibility.
- Spearheaded the '200 New CEOs' initiative, successfully onboarding and training youths to launch their own Storefront-powered businesses, thereby boosting platform activity and brand visibility.
- Secured a victory at a competitive pitch event for Storefront Africa, winning a 6-month mentorship programme that enhanced credibility with ecosystem partners.
- Submitted numerous proposals to banks and financial institutions, receiving positive feedback and initiating partnership discussions for future collaboration.
ADMINISTRATIVE COORDINATOR
KAIZEN VIBES
USA, United States
07.2024 - 09.2025
- Managed and streamlined administrative operations, encompassing scheduling, client communications, and document management, thus improving workflow efficiency by 60% while maintaining flexibility across time zones.
- Coordinated virtual events and meetings, overseeing logistics, agenda preparation, and follow-ups, achieving an 80% increase in successful execution.
- Facilitated project management and Agile practices by assisting with team coordination, meeting facilitation, and task tracking, leading to a 65% improvement in project success.
BUSINESS ASSOCIATE
DATAFLEX LIMITED
Lagos
11.2024 - 08.2025
- Strengthened internal communication processes by coordinating cross-team correspondence, reducing project update delays by 30%.
- Contributed to revenue pipeline growth by engaging in client visits, pitching IT solutions, and nurturing relationships that enhanced client responsiveness by 35%.
- Facilitated digital marketing execution through coordinated content updates, driving a 25% increase in online engagement across key channels.
- Optimized campaign outcomes by analyzing marketing data and recommending strategies that improved customer response rates by 15%.
- Enhanced operational workflows through support in strategy implementation and process improvements, resulting in 20% faster team task turnaround.
- Streamlined vendor and resource management, cutting procurement time by 20% and ensuring uninterrupted operational and project support.
Education
BSC - PHYSIOLOGY
University of Benin
Benin01.2023
MSC (in View) - BUSINESS ADMINISTRATION
University of East London
LondonOnline05.2027
Skills
- Business Development
- Strategic Planning & Execution
- Project Coordination & Workflow Management
- Customer Relationship Management (CRM)
- Administrative & Operational Support
- Problem-Solving & Critical Thinking
- Communication & Interpersonal Skills
- MS Office Suite (Word, Excel, PowerPoint - advanced)
- Project Management Tools (Trello, Asana, ClickUp)
- Proposal, Pitch & Business Documentation Development
- Strong organizational discipline
- Leadership & Team collaboration
- Time Management & Organizational Skills
- Adaptability & Learning Agility
- High emotional intelligence (EQ)
Certification
- PMP EXAM PREP CERTIFICATION COURSE, Udemy, 2025
- VIRTUAL ASSISTANT TRAINING, A COMPLETE GUIDE: WORK FROM HOME, Udemy, 2024
Languages
English
Timeline
BUSINESS DEVELOPMENT MANAGER
STOREFRONT AFRICA
04.2025 - Current
HEAD OF OPERATIONS & CORPORATE COMMUNICATIONS
SPRINGBRID STUDIOS
03.2025 - Current
BUSINESS ASSOCIATE
DATAFLEX LIMITED
11.2024 - 08.2025
ADMINISTRATIVE COORDINATOR
KAIZEN VIBES
07.2024 - 09.2025
OPERATIONS & EXECUTIVE SUPPORT
APTIC SHELTERS
10.2022 - Current
BSC - PHYSIOLOGY
University of Benin
MSC (in View) - BUSINESS ADMINISTRATION
University of East London