MUSTAPHA AFEEZ TEMIDAYO
Lagos,Bola Adeniyi Crescent
Summary
To work in a performance driven organization where opportunities for growth exist and use a multi-disciplinary approach to provide top quality service to challenge at work.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
Work History
Business Relationship Manager
Moniepoint
Lagos, Nigeria
11.2023 - Current
- Collaborated with internal departments to develop customized solutions that met customer needs.
- Implemented CRM systems for tracking client interactions and improving service delivery.
- Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services.
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
- Collaborate with team members to achieve better results
- Conducting market research to identify selling possibilities and evaluate customer needs
- Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
- Implement best practices to meet customers’ needs and requirements.
- Prepare and deliver appropriate presentations on products and services
- Identified opportunities for process improvement in order to increase efficiency and reduce costs.
Area Sales Manager
Mustfiz Consulting and services
Lagos , Nigeria
01.2021 - 10.2023
- Interacted regularly with senior management to discuss current strategies and future plans.
- Resolved customer complaints regarding sales and service.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Monitored performance of sales representatives against goals set by management.
- Coordinated sales effort with team members and other departments to optimize performance.
- Managed and oversaw the daily operations of the sales region.
Business Development Executive
Olist Nigeria
Lagos, NG
03.2019 - 11.2020
- Advertising the company products to prospective clients
- Reported and analyzed daily CRM tools
- Build strong relationship from the company to the prospective clients
- Implemented and planned marketing campaigns using print media and digital platforms.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
National Youth Service Corps
Ogun State Internal Revenue Service
, Nigeria
11.2017 - 10.2018
- Preparation and computation of monthly Key Performance Indicator (KPI) and back up schedule
- Preparation and computation of tax station quarterly reports
- Preparation and computation of weekly tax returns
- Inputting of assessment served for the year using Microsoft excel
- Assessment and printings of road tax documents
- Going out for general enforcement of tax defaulters
Student Industrial Work Experience Scheme (SIWES)
Degeconek Nigeria Limited
, Nigeria
07.2016 - 10.2016
- Analyze and evaluation of seismic data
- 2D seismic interpretation
- Time-depth conversion
- Seismic to well tie
- Volumetric calculations
Education
Bachelor of Science - Geology and Mineral Sciences
University of Ilorin
Ilorin, kwara State10-2017
Skills
- Customer relationship management
- CRM implementation
- Market research
- Process improvement
- Business development
- Networking skills
- KPI reporting
- Effective communication
- Written and verbal communication
- Sales expertise
- Relationship building and management
Professional Course
Health Safety and Environment, 2018
Leisure
- Reading
- Fieldwork
- Solving problem
- Watching and playing football
Personal Information
Date of Birth: 11/06/94
References
- Mr. ADEKUNLE ADEIGA, Tax Manager (Ogun State Internal Revenue Service), 08038350731
- Mr. IBRAHIM MUSTAPHA, FCMB (Accountant), 08097171875
Timeline
Business Relationship Manager
Moniepoint
11.2023 - Current
Area Sales Manager
Mustfiz Consulting and services
01.2021 - 10.2023
Business Development Executive
Olist Nigeria
03.2019 - 11.2020
National Youth Service Corps
Ogun State Internal Revenue Service
11.2017 - 10.2018
Student Industrial Work Experience Scheme (SIWES)
Degeconek Nigeria Limited
07.2016 - 10.2016
Bachelor of Science - Geology and Mineral Sciences
University of Ilorin