Business Relationship Manager
Moniepoint Microfinance Bank
Federal Capital Territory, Nigeria
10.2024 - Current
- Developed strong relationships with clients to enhance service delivery.
- Conducted regular meetings to understand client needs and expectations.
- Coordinated with internal teams to address client inquiries efficiently.
- Good team work and timely customer support
- Monitored client feedback to improve service offerings continuously.
- Resolved client issues promptly, ensuring satisfaction and retention.
- Collaborated with marketing to promote new banking products effectively.
- Responded promptly to customer inquiries regarding product features or services offered.