Customer experience improvement Online research and information management Creative problem-solving Remote work productivity tools & automation Time management and personal efficiency
MAUREEN PAUL
REMOTE ADMINISTRATIVE & CUSTOMER SUPPORT SPECIALIST
Port Harcourt,RI
Summary
Remote Administrative & Customer Support Specialist with experience managing emails, calendars, customer inquiries, data entry, and online research for remote clients. Highly organized and detail-oriented, with strong communication skills and the ability to handle multiple tasks efficiently while meeting deadlines. Proficient in Google Workspace and Microsoft Office, and committed to delivering reliable, high-quality support.
Overview
2026
2026
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Virtual Assistant /Administrative Assistant
(Remote, Freelance)
2023 - Current
. Managed email communication and client inquiries
. Scheduled meetings and managed calendars across time zones
. Performed accurate data entry and maintained digital records
. Provided customer support via email and chat
. Conducted online research and prepared summaries
. Prepared documents and organized files
Education
Bachelor’s Degree - Guidance and Counseling
Enugu State University of Science And Technology
National Diploma - Multimedia Technology
Rocana Institute of Technology
Skills
Email & Inbox Management Calendar and Meeting Scheduling
Customer Support (Email & Chat)
Data Entry & Record Management
Online Research & Reporting
File & Document Organization
Microsoft Office (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Gmail)
Time Management & Attention to detail
Social Media Updating
Lead Generation & Administrative Support
Tools and Technology
. Microsoft Office
. Google Workspace
. Zoom
. Google Meet
. WhatsApp Business
. Gmail
. Outlook
Certification
Virtual Assistant Certification - Administrative & Remote Support
Interests
References
Available upon request
Timeline
Virtual Assistant /Administrative Assistant
(Remote, Freelance)
2023 - Current
Bachelor’s Degree - Guidance and Counseling
Enugu State University of Science And Technology
National Diploma - Multimedia Technology
Rocana Institute of Technology