Martins Uzoma Chidi
Porthacourt,Rivers
Summary
Experienced business development professional with strong background in developing successful new business strategies to maximise selling opportunities. Proven success in preparing and delivering winning client proposals and business presentations to C-level executives.
Overview
1
1
Certification
4
4
years of post-secondary education
8
8
years of professional experience
Work history
Business Development Manager
Calvante International
Porthacourt, Nigeria
2021.03 - 2025.07
- Handled crisis situations effectively, minimising impact on business operations.
- Devised comprehensive business plans, enabling sustainable growth.
- Assessed competitor activities for strategic positioning.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Conducted market research to identify potential business opportunities.
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Led cross-functional teams to deliver complex projects on time and budget.
- Drove revenue growth with innovative sales strategies.
- Collaborated with stakeholders to align business goals and objectives.
Customer Success Manager
Sky bet
Remote
2018.08 - 2021.02
- Strengthened customer relationships by addressing queries and concerns promptly.
- Facilitated training sessions, enhancing team's product knowledge.
- Identified process improvements, leading to better efficiency in customer service delivery.
- Devised strategies to reduce churn rates amongst customers.
- Led customer success initiatives, boosting overall loyalty and engagement rates.
- Resolved escalated issues with detailed problem-solving skills.
- Piloted the introduction of new products or services into the market, reinforcing brand reputation among existing clients.
- Optimised usage of resources by implementing effective time management techniques.
Social Media Evaluator
Appen Global
Remote
2019.01 - 2020.01
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Consistently arrived at work on time and ready to start immediately.
Search Engine Evaluator
Telus International
Remote
2018.01 - 2019.01
- Handled day-to-day duties accurately and followed set processes during each shift.
- Learned new skills quickly and applied them to routine daily tasks.
- Delivered assigned work reliably within tight deadlines and changing priorities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Digital Marketer |
VGS Educational
Lagos, Nigeria
2017.03 - 2018.01
- Streamlined the CRM system, improving client management processes.
- Utilised Google Analytics tools, monitoring website performance effectively.
- Planned promotional events for product launches or rebranding exercises.
- Collaborated with sales teams to align digital marketing strategies with business objectives.
Education
Bachelor of Science (B.Sc.) in Economics - Economics
Imo State University
Owerri, Imo State 2012.09 - 2016.09
West African Senior School Certificate Examination -
Blessed model high school
Port Harcourt, Rivers StateSkills
- Strategic prospecting
- Business automation tools proficiency
- Knowledge of erp systems
- Technical sales understanding
- Leadership aptitude
- Microsoft office mastery
- Lead generation
- Process Improvement
- Digital marketing
- Customer retention tactics
- Client contract negotiations
- LinkedIn sales navigator
Languages
English
Native
Certification
Nigeria Institute of Management (NIM)
Project Manager E-Business (Google)
ACADEMIC INTERESTS
ACADEMIC INTERESTS
Corporate Administration and Control
Business Strategy
Management Control Systems
Corporate Governance
Organizational Performance
Business Analytics
Timeline
Business Development Manager
Calvante International
2021.03 - 2025.07
Social Media Evaluator
Appen Global
2019.01 - 2020.01
Customer Success Manager
Sky bet
2018.08 - 2021.02
Search Engine Evaluator
Telus International
2018.01 - 2019.01
Digital Marketer |
VGS Educational
2017.03 - 2018.01
Bachelor of Science (B.Sc.) in Economics - Economics
Imo State University
2012.09 - 2016.09
West African Senior School Certificate Examination -
Blessed model high school