Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Corporate Affairs Manager
Matrix Resources and Metallurgical (Nig.) Limited
Abuja, FCT
05.2023 - Current
Manage public relations and corporate communication in the organization.
Build and maintain relationships with new and existing clients while providing a high level of expertise.
Develop and cultivate lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Communicate regularly with clients to understand needs, evaluate current product use, and cross-sell new products.
Monitor customer feedback and generate reports to identify areas for improvement.
Manage and lead corporate branding and strategy to position the company as a top brand in the region.
Participate in industry events and trade shows to promote products and services.
Respond to customer inquiries and resolve complaints to establish trust and increase satisfaction.
Developed and managed relationships with vendors to establish cost-effective products and services.
Managed organizational compliance with regulatory authorities programs and policies.
Develop strategic plans for day-to-day financial operations.
Evaluated and negotiated contracts to procure favorable financial terms.
Designed and maintained financial models to identify and measure risks.
Comply with established internal controls and policies.
create financial dashboards to provide insights into key performance indicators.
Perform banking, business administration, and financial tasks to guarantee five-star service for clients.
Establish and check coding procedures, monitor reports, and update internal files.
Review historical records, current operational data, and forecasting information to identify and capitalize on system enhancement opportunities.
Improved overall financial reporting by streamlining control processes and reporting structures.
Collaborate with C-level executives and stakeholders to develop long-term financial plans.
Prepare projections, cost analyses, and monthly, quarterly, and annual reports.
Conduct financial due diligence on potential investments and acquisitions.
Logistics Manager
MNE Translogistics Limited
Abuja, NIGERIA
09.2022 - 12.2022
Consistently met company and department objectives within budget and time constraints.
Issued shipping instructions and routing guides to facilitate product deliveries to destinations.
Developed lasting relationships with employees, peers, upper management, and outside vendors.
Sourced certificates, manifests, and accompanying documents to meet regulatory requirements.
Generated different reports for performance review and analysis.
Analyzed logistical operations and recommended methods to improve service delivery.
Supervised fleet repair activities and validated operations after service.
Reviewed profit and loss statements and metrics to identify trends and opportunities.
Enforced established logistics standards to protect consignments from damage or theft.
Collaborated with site managers in logging, communicating, and escalating maintenance issues.
Adjusted pick-up and delivery schedules with changing consignment volumes.
Oversaw contract negotiations with external providers, securing transport for goods and equipment.
Business Development Manager
MNE GROUP
ABUJA, NIGERIA
01.2022 - 12.2022
Generated leads to bring in new client revenue and improve bottom-line profitability.
Drew on the understanding of key markets to push the development of business strategies.
Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
Closed complex, lucrative deals with new customers.
Influenced key decision-making and established trust with stakeholders.
I coached the team to build client relationships and exceed sales targets.
Consistently exceeded revenue targets through new account penetration and development.
Collaborated with cross-company departments, developing new strategies to capitalize on emerging customer trends.
Contacted and converted potential customers via telephone, email, and in-person inquiries.
Designed a strategy to win new business and maximize selling opportunities among existing clients, achieving lucrative results.
Attended prominent industry trade shows, exhibitions, and events across Nigeria.
Updated sales strategies using data to improve standard team practices.
Prepared and delivered winning client proposals, business presentations, and sales pitches to C-level executives.
Secured new commercial opportunities by strengthening the sales pipeline with senior business teams.
Applied stakeholder management expertise to serve as the primary interface between business and clients.
Aligned team activities towards ambitious growth plans to achieve impressive, lasting results.
Opened new accounts to augment the existing customer base and meet growth targets.
Uncovered novel techniques to help increase market penetration, leading to higher sales.
Procurement Business Support Analyst
SEVA Logistics Limited
Abuja, NIGERIA
05.2021 - 10.2022
Ran due diligence checks on potential suppliers and flagged issues detected for action.
Advised and guided management teams on decision-making, enabling cost-effective tendering processes.
Sourced and verified quotations from suppliers before initiating purchase processes.
Facilitated project delivery by procuring raw materials and supplies.
Evaluated procurement processes and used the results to improve workflows and procedures.
Delivered tactical cost savings by negotiating advantageous terms and conditions for new contracts.
Supported procurement strategies, assessing objectives, and implementing necessary service improvements.
Delivered strategies through engagement, consultation, and negotiation with stakeholders.
utilized knowledge of legislation in enforcing best practices and company compliance across different services.
Reviewed proposals and submitted reports to procurement heads for selection.
Analyzed and developed procurement plans with cost-effective solutions and increased purchasing power.
Developed professional expertise through training and mentorship to boost service delivery.
assessed the supplier base and categorized spending based on strategic and operational requirements.
communicated the outcomes of tendering processes to tenderers using official channels.
Created tender evaluation criteria for assessing and selecting suppliers.
Worked with department heads to determine requirements for procurement activities.
Prepared project briefs and business cases to seek management approval for procurement activities.
Built productive relationships with stakeholders, communicated updates, and sought mutually beneficial outcomes.
Collaborated with technical experts in managing contracting and vetting processes for issued tenders.
Monitored supply chain activities to validate the quality of goods procured.
Fleet Coordinator
MNE Transportation and Logistics Services Ltd
Kaduna, Nigeria
02.2021 - 09.2022
Kept up-to-date with current industry trends to improve forecasting and scheduling of fleets and drivers.
Analyzed data and records to identify measures that reduced operating costs.
Scheduled routine maintenance to maximize vehicle lifespans.
Audited external and internal repair agents for both compliance and repair standards.
Sought to improve fleet processes, functions, and communications.
Tracked and managed fleet accruals, daily spending, and expenditures.
Reviewed accident reports to identify and prevent future issues.
Prepared and carried out periodic reviews of both internal and external suppliers.
Negotiated parts and labour rates with repair agents.
Generated reports on fleet expenses and performance for senior management.
Registered and licensed vehicles, complying with all relevant regulations.
service vehicles regularly to maintain good working order.
Purchased and maintained adequate vehicle levels to meet company needs.
Assisted in recruiting high-quality, reliable fleet drivers.
Created and managed fleet policies and procedures.
Monitored the driving patterns of drivers using software, addressing speeding and excessive application of brakes.
Assessed new vehicle requirements and the company's need to determine the correct vehicles to buy or lease.
Verified company compliance with government regulations in the transportation industry.
Research Associate
Caritas
Kaduna, Nigeria
07.2020 - 02.2021
Set up equipment, organized inventory, and maintained facilities.
Completed exhaustive research into Religious and Cultural Pluralism in Nigeria using databases, physical records, and digital resources.
Distilled large amounts of information and produce reports, spreadsheets, and documents outlining key details.
Produced actionable information that improved religious and cultural pluralism in Kaduna metropolis.
Created presentation slides and posters to help researchers present their findings.
Prepared graphs and spreadsheets to present their findings.
Followed up with research study participants to acquire additional data or resolve data inaccuracies.
Carried out experiments and research following protocols laid out by primary researchers.
Set up and maintain a research database to avoid loss of information.
I stayed abreast of new and updated protocols in the research department
Maintained quality standards to preserve the integrity of data findings.
Requested the equipment and supplies necessary to successfully conduct research.
Conducted literature reviews to avoid duplication and give credit to other researchers.
I wrote reports to summarize the data and implications of the results.
Completed documents associated with local regulatory guidelines, laws, and research protocols.
Maintained accurate records of interviews, ethically maintaining the confidentiality of subjects
Conducted statistical analyses of data sets to identify patterns.
I reviewed print and online resources to gather information.
Prepared interview questions and recruited subjects to obtain the best possible responses.
Coded data following a specified research protocol and entered the data into a computer database for subsequent analysis.
Tracked expenses to keep project operations within the allocated budget
Set up, calibrate, and maintain field or laboratory equipment as per study requirements.
Checked facts, proofread, and edited research documents for accuracy.
Programme Officer
Dialogue, Reconciliation and Peace, Jos Plateau State Nigeria
Jos, Plateau State, Nigeria
07.2018 - 12.2020
Provided continuous evaluation of programme operations as compared with the established mission and set parameters.
Developed and maintained effective frameworks, standards, and requirements.
Performed administrative duties relating to fundraising research, data, and finance.
Updated website and social media channels with fundraising campaign content.
Prepared strategic and communications plans for fundraising activities.
Managed and updated databases to record donor contact and preference information.
Increased funds by researching and targeting charitable trusts with similar aims and activities.
Raised awareness of the programme through local community posts.
Controlled budgets by tracking expenses and maximizing income.
Analyzed the performance of events and other fundraising activities to identify areas where money could be saved.
Maximised fundraising success by balancing time-cost ratios to focus resources effectively.
Delivered advocacy events to maximize donations.
Attended conferences and meetings to network for fundraising initiatives.
Provided support and supplies to volunteers to successfully carry out their duties.
Conveyed the organization's vision, mission, and programmes to potential donors to form partnerships.
Inspired new supporters to raise money, while maintaining relationships with current supporters.
Recruited, organized, and managed volunteers to carry out varied charity activities.
Product Manager
Oracle Experience for Procter & Gamble
Lagos, Nigeria
07.2014 - 04.2017
Coordinated project planning and execution with team members and team leads.
Conducted continuous evaluations to improve products and user experience.
Championed customer experience throughout the product development process.
Consulted with product development teams to enhance offerings based on customer data.
Boosted customer base penetration by devising creative promotional approaches.
Coordinated design meetings and decisions across internal departments and teams.
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Accurately forecasted sales by analyzing market and customer data.
Boosted profit margins through product enhancements.
Spearheaded collaboration across multidisciplinary teams to bring products to market.
Assessed vendor products and maintained positive vendor relations.
Directed planning, budgeting, vendor selection, and quality assurance efforts.
Set goals, formalize policies, and enforce operational standards to maximize team performance and keep the project on track.
Developed product documentation to communicate and align key components of upcoming features and products with internal teams.
Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
Prioritized product backlog to achieve goals and targets.
Defined and analyzed metrics to measure product performance.
Executed projects using Waterfall and Agile methodologies.
Produced and implemented positioning strategies for product introduction success.
Managed the product development cycle, prototyping designs, and coordinating mass production.
Increased revenue by launching new product lines.
Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
Helped incorporate product changes to drive customer engagement and firm profits.
Data Management Specialist
Oracle Experience for Procter & Gamble
Lagos, Nigeria
07.2014 - 09.2017
modeling, computing, and analysis
Initiating, monitoring, and updating activation performance reports vis-à-vis established KPIs
Created a spreadsheet model that added real-time transactions to the weekly and monthly sums
Maintained and monitored all location data, thereby increasing company productivity and efficiency
Consistent and timely preparation and filing of activation reports for Regional Distribution and Sub-Distribution locations.
Clinical Data Management Specialist
Centre for Integrated Health Program (CIHP)
Kaduna, Nigeria
04.2016 - 09.2017
Entered information on clients on Antiretroviral Therapy (ART) into the database
Determined the adherence status of the clients from their appointment records through analysis
I sorted file jackets into Four (4) categories; Active, Lost-to-follow-up, Transferred out, and Dead.
Transferred large quantities of clinical data from Excel to Nomis with zero errors.
Maintained client confidentiality by handling all sensitive information in compliance with GDPR.
Recommended implementation of automation tools for repetitive data entry tasks.
Quality-checked information entered and promptly corrected errors.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Researched missing and outdated information provided to maintain updated records.
Adhered to data integrity and security policies by protecting information.
Verified accuracy of information and sorted the information of documents for computer entry.
Examined data to detect errors and discrepancies.
Extracted and exported data from software to update information and maintain accuracy.
Practiced confidentiality with information to comply with privacy guidelines.
Data Analyst
Voices for Change (V4C)
Kaduna, Nigeria
02.2017 - 07.2017
Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
Generated weekly reports, detailing findings and advising recommendations for strategic decision making.
Participated in requirements meetings and data mapping sessions to understand business needs.
Improved data integrity with rigorous auditing and cleansing.
Commissioned and decommissioned data sets to deliver consistent information.
Provided techniques regarding data mining and data cleansing.
Installed databases and systems to promote faster and smoother operations.
Modified current systems to enhance workflows and meet new needs.
Virtualized or graphically visualized system operations to identify areas for improvement
Troubleshoot the database to minimize glitches and bugs.
Generated reports from extracted data for analysis.
Developed and managed data sources, security, and metadata to enable access and sharing of data.
Responded to data-related queries and maintained call and email logs.
Research Associate
Kaduna State Government, Ministry of Women Affairs
Kaduna, Nigeria
07.2016 - 11.2016
Completed exhaustive research into gender and equal opportunity using databases, physical records, and digital resources.
Produced actionable information that improved the gender and equal opportunity policies in Kaduna State.
Distilled large amounts of information and produced reports, spreadsheets, and documents outlining key details.
I wrote reports to summarize the data and the implications of the results.
Conducted statistical analyses of data sets to identify patterns.
Maintained accurate records of interviews, ethically maintaining the confidentiality of subjects
Prepared graphs and spreadsheets to present findings.
Checked facts, proofread, and edited research documents for accuracy.
Education
MBA - Sustainability (Agribusiness, Renewable Energy, Healthcare, & Organizational Sustainability
Nexford University
Washington DC/USA
01.2023 -
Bachelor of Science - Sociology
Kaduna State University, Kaduna
Kaduna State/Nigeria
11.2015 - 09.2019
West African Senior School Certificate Examination - Arts and Social Sciences
Jupavi International School, Kaduna.
Kaduna State/Nigeria
09.2009 - 06.2015
Intermediate & Advanced - Computer Appreciation and Desktop Publishing
Deklag Computer Institute, Kaduna.
Kaduena State/Nigeria
01.2006 - 06.2006
Data Analysis with Python Certificate - Data Science
National Open University of Nigeria
Abuja/Nigeria
12.2022 - 06.2023
Skills
Crisis communications
Sentiment analysis
Networking
Key message penetration
Social media campaign management
PR strategy
Public speaking
Speech writing
Sales strategy
Communications management
Marketing techniques
Campaign management
SEO management
Consumer PR
Account management
Accomplishments
Designing and Implementing Monitoring and Evaluation Systems Alison.com
Designing and Implementing Monitoring and Evaluation Alison.com
Oil and Gas Management - Health and Safety Alison.com
PMP Project Management Alison.com
Effective Business Writing and Presentations Alison.com
Supply Chain Management and Capacity Planning Alison.com
Diploma in Supply Chain Management Alison.com
Basics of Corporate Management Alison.com
Interests
When I am not working or studying, I enjoy Soccer, Music, Movies, Cooking, Reading, and Travelling
Languages
English
Fluent
Timeline
Corporate Affairs Manager
Matrix Resources and Metallurgical (Nig.) Limited
05.2023 - Current
MBA - Sustainability (Agribusiness, Renewable Energy, Healthcare, & Organizational Sustainability
Nexford University
01.2023 -
Data Analysis with Python Certificate - Data Science
National Open University of Nigeria
12.2022 - 06.2023
Logistics Manager
MNE Translogistics Limited
09.2022 - 12.2022
Business Development Manager
MNE GROUP
01.2022 - 12.2022
Procurement Business Support Analyst
SEVA Logistics Limited
05.2021 - 10.2022
Fleet Coordinator
MNE Transportation and Logistics Services Ltd
02.2021 - 09.2022
Research Associate
Caritas
07.2020 - 02.2021
Programme Officer
Dialogue, Reconciliation and Peace, Jos Plateau State Nigeria
07.2018 - 12.2020
Data Analyst
Voices for Change (V4C)
02.2017 - 07.2017
Research Associate
Kaduna State Government, Ministry of Women Affairs
07.2016 - 11.2016
Clinical Data Management Specialist
Centre for Integrated Health Program (CIHP)
04.2016 - 09.2017
Bachelor of Science - Sociology
Kaduna State University, Kaduna
11.2015 - 09.2019
Product Manager
Oracle Experience for Procter & Gamble
07.2014 - 04.2017
Data Management Specialist
Oracle Experience for Procter & Gamble
07.2014 - 09.2017
West African Senior School Certificate Examination - Arts and Social Sciences
Jupavi International School, Kaduna.
09.2009 - 06.2015
Intermediate & Advanced - Computer Appreciation and Desktop Publishing
Deklag Computer Institute, Kaduna.
01.2006 - 06.2006
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