Ilobekeme Oghonemu

• Communicated with clients via email and phone.
• Support quest communication and property inspection to ensure smooth operations.
• Resolved issues, listing and optimized property.
• Handle social media posting.

* Created and designed visual content and graphics while managing social media platforms, leading to a 40% growth in followers and improved online engagement.

* Designed branded materials(flyers, banners, and the church's visual identify.

* Monitored social media activity and feedback to understand what connected with people and improved future posts.

*Created content for all church social media pages and crafted engaging tweets to increase interactions and visibility.

Listed rental properties on platforms like Zillow and Tenants Cloud to attract qualified tenants.

• Scheduled property viewings, coordinated appointments, and maintained communication between tenants and on-site property managers.

• Managed tenant inquiries via phone and email, ensuring prompt and professional responses.

• Conducted thorough tenant screening, including credit checks, background reviews, and suitability assessments.

• Coordinated with vendors for property maintenance and repairs, including sourcing and negotiating services.

• Ordered and tracked seasonal maintenance items via Amazon, ensuring timely property upkeep.

• Scheduled and monitored maintenance activities to uphold property standards and enhance tenant satisfaction.

* maintained a portfolio of clients, ensuring consistent communication and follow ups that resulted in repeat business.

* ⁠Enhanced client retention through exceptional service delivery, generating referrals that boosted the sales pipeline.