Ikemefula Ikwuagwu

• Gathered, analysed, and documented operational requirements across internal teams to streamline workflow transitions and ensure compliance alignment with regulatory standards.

• Conducted root-cause analysis on process bottlenecks to design targeted interventions that enhanced service quality and improved data consistency.

• Formulated and implemented Standard Operating Procedures (SOPs) and workflow flowcharts, reducing operational friction and improving process efficiency by 15%.

• Led change management initiatives and developed user documentation to facilitate seamless adoption of new risk and operational frameworks.

• Designed and deployed a Daily Cost Tracker in SAP Business Warehouse to improve real-time financial oversight and data transparency.

• Conducted granular financial data analysis on pricing structures and supplier contracts, resulting in $140k cost savings.

• Collaborated with cross-functional teams (Risk, Operations, Finance) to establish intra-company transfer pricing and financial reporting frameworks.

• Developed automated performance dashboards in Power-BI, providing stakeholders with actionable insights for informed decision-making.

• Analysed compliance gaps across supply chain operations and developed remediation plans, resulting in 95% compliance gap closure rate.

• Collaborated with risk and compliance stakeholders to design and implement risk mitigation frameworks, enhancing overall compliance posture.

• Executed in-depth audits, risk assessments, and Joint Venture contract evaluations, identifying potential fraud risks and yielding $5M in operational savings.

• Screened and evaluated third-party vendors and supplier performance metrics, improving post-award contract management KPIs by 15%.

• Analysed donor database records, verifying complex customer entries to maintain data integrity and ensure regulatory adherence.

• Developed data-driven recommendations that enhanced operational performance by 18%.

Leveraged social media platforms to increase brand awareness and customer engagement.

Conducted thorough competitive analysis, providing actionable insights for strategy development.