Chukwuma Nliam
Business Analyst
Okota, Lagos,Lagos, Nigeria
Summary
Versatile and Highly Motivated Business Analyst versed in cutting-edge business analysis techniques for Software Product Delivery, Data Analysis, and Business Process Re-engineering/ Improvement initiatives across IT, Insurance, Healthcare, Oil & Gas, Consulting, and Real Estate Industries. Ready to leverage wide-ranging skills to design innovative business analysis procedures for companies' unique operational needs.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Business Process Analyst
DynaKonsult, Limited
Victoria Island, Lagos
09.2020 - Current
- Administered questionnaires and conducted interviews with key business users to collect information on business processes and user requirements
- Mapped processes to holistically examine business flow, uncover operational gaps and identify improvement opportunities.
- Overhauled operational workflow for ERP and EDRMS deployment
- Articulated functional and non-functional requirements for ERP and EDRMS deployment based on business needs.
- Developed Records Referential Framework for records digitization
- Prepared Business Case for justification of ERP and EDRMS Deployment
Information System Facilitator (BCS Certification)
Techops Nigeria
Yaba, Lagos
02.2021 - Current
- Trained students on developing and delivering Information System in preparation for BCS certification in IT. Topics covered include: SDLC, Database Management, HCI etc.
Senior Analyst- Digital Business and Innovation
BROOT Consulting
Lekki, Lagos
05.2020 - 12.2020
- Conducted research into innovation trends, gathered information from multiple sources and presented results
- Administered surveys, performed data analysis and visualization to provide insights for better business decision-making
- Monitored operational performance and presented weekly performance reports.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed roadmap and delivery framework, concept note, project plan and other Project initiation documents for Idea Sharing Software deployment
- Facilitated requirements gathering workshops with relevant stakeholders
- Provided direction for the team in translating business requirements into technical requirements for design and development of Idea Sharing Platform
- Assigned tasks to team members and supervised execution of tasks for efficient project delivery
- Prepared and presented Project Status Report
Business Analyst
Cedar Advisory Partners
Ikoyi, Lagos
04.2018 - 07.2019
- Created Roadmap and delivery framework for business process Reengineering Initiative.
- Conducted interviews with process owners and subject matter experts to understand and capture As-is business processes across the value chain.
- Created end-to-end current and future business process models to streamline workflows using the BPMN modelling language
- Determined root cause of problems and issues to implement courses of action required to implement solutions.
- Articulated requirements for integration of Customer Relationship Management (CRM) systems.
- Provided Direction for Business Analysis team
Business Analyst
Digital Bananas Technology
Ikoyi, Lagos
04.2017 - 04.2018
- Conducted interviews with key stakeholders to gather requirements for Talent recruitment platform
- Created personas and customer journey maps to understand the customer journey and improve user experience for both recruiters and talents on the platform
- Prepared business case to justify deployment of software solutions
- Translated business requirements into technical specifications using Epics, User stories and customer acceptance criteria; validated the requirements with relevant stakeholders
- Actively participated in creating,prioritizing and grooming product backlog in Jira
- Actively participated in Sprint (Agile-Scrum) activities to ensure timely and effective release of the various iterations of the software.
- Designed product prototypes for requirements verification and validation
- Collaborated with the QA team in developing test cases and performing functional, non-functional and User Acceptance Testing
- Presented project deliverables to key stakeholders
Education
Bachelor of Science - Electrical And Electronics Engineering
Federal University of Technology, Owerri
Imo State, Nigeria 07.2005 - 09.2010
Skills
Business process mapping
Certification
Certified Lean Six Sigma Green Belt, Advanced Innovation Group Pro Excellence - 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Information System Facilitator (BCS Certification)
Techops Nigeria
02.2021 - Current
Business Process Analyst
DynaKonsult, Limited
09.2020 - Current
Senior Analyst- Digital Business and Innovation
BROOT Consulting
05.2020 - 12.2020
Business Analyst
Cedar Advisory Partners
04.2018 - 07.2019
Business Analyst
Digital Bananas Technology
04.2017 - 04.2018
Bachelor of Science - Electrical And Electronics Engineering
Federal University of Technology, Owerri
07.2005 - 09.2010
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