Chukwuma Nliam
Business Analyst
Okota, Lagos,Lagos, Nigeria
Summary
Versatile and Highly Motivated Business Analyst versed in cutting-edge business analysis techniques for Software Product Delivery, Data Analysis, and Business Process Re-engineering/ Improvement initiatives across IT, Insurance, Healthcare, Oil & Gas, Consulting, and Real Estate Industries. Ready to leverage wide-ranging skills to design innovative business analysis procedures for companies' unique operational needs.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Business Process Analyst
DynaKonsult, Limited
Victoria Island, Lagos
09.2020 - Current
- Administered questionnaires and conducted interviews with key business users to collect information on business processes and user requirements
- Mapped processes to holistically examine business flow, uncover operational gaps and identify improvement opportunities.
- Overhauled operational workflow for ERP and EDRMS deployment
- Articulated functional and non-functional requirements for ERP and EDRMS deployment based on business needs.
- Developed Records Referential Framework for records digitization
- Prepared Business Case for justification of ERP and EDRMS Deployment
Information System Facilitator (BCS Certification)
Techops Nigeria
Yaba, Lagos
02.2021 - Current
- Trained students on developing and delivering Information System in preparation for BCS certification in IT. Topics covered include: SDLC, Database Management, HCI etc.
Senior Analyst- Digital Business and Innovation
BROOT Consulting
Lekki, Lagos
05.2020 - 12.2020
- Conducted research into innovation trends, gathered information from multiple sources and presented results
- Administered surveys, performed data analysis and visualization to provide insights for better business decision-making
- Monitored operational performance and presented weekly performance reports.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed roadmap and delivery framework, concept note, project plan and other Project initiation documents for Idea Sharing Software deployment
- Facilitated requirements gathering workshops with relevant stakeholders
- Provided direction for the team in translating business requirements into technical requirements for design and development of Idea Sharing Platform
- Assigned tasks to team members and supervised execution of tasks for efficient project delivery
- Prepared and presented Project Status Report
Business Analyst
Cedar Advisory Partners
Ikoyi, Lagos
04.2018 - 07.2019
- Created Roadmap and delivery framework for business process Reengineering Initiative.
- Conducted interviews with process owners and subject matter experts to understand and capture As-is business processes across the value chain.
- Created end-to-end current and future business process models to streamline workflows using the BPMN modelling language
- Determined root cause of problems and issues to implement courses of action required to implement solutions.
- Articulated requirements for integration of Customer Relationship Management (CRM) systems.
- Provided Direction for Business Analysis team
Business Analyst
Digital Bananas Technology
Ikoyi, Lagos
04.2017 - 04.2018
- Conducted interviews with key stakeholders to gather requirements for Talent recruitment platform
- Created personas and customer journey maps to understand the customer journey and improve user experience for both recruiters and talents on the platform
- Prepared business case to justify deployment of software solutions
- Translated business requirements into technical specifications using Epics, User stories and customer acceptance criteria; validated the requirements with relevant stakeholders
- Actively participated in creating,prioritizing and grooming product backlog in Jira
- Actively participated in Sprint (Agile-Scrum) activities to ensure timely and effective release of the various iterations of the software.
- Designed product prototypes for requirements verification and validation
- Collaborated with the QA team in developing test cases and performing functional, non-functional and User Acceptance Testing
- Presented project deliverables to key stakeholders
Education
Bachelor of Science - Electrical And Electronics Engineering
Federal University of Technology, Owerri
Imo State, Nigeria 07.2005 - 09.2010
Skills
Business process mapping
Data Mapping
Gap analysis
Data analysis with Excel, SQL
Microsoft Office Suite
Project Management
Business Intelligence
Agile-Scrum Product development
Marketing research
Workflow Analysis
Data Visualization with Tableau
SQL and Postgres, SQL server databases
Competitive analysis
Certification
Certified Lean Six Sigma Green Belt, Advanced Innovation Group Pro Excellence - 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Information System Facilitator (BCS Certification)
Techops Nigeria
02.2021 - Current
Business Process Analyst
DynaKonsult, Limited
09.2020 - Current
Senior Analyst- Digital Business and Innovation
BROOT Consulting
05.2020 - 12.2020
Business Analyst
Cedar Advisory Partners
04.2018 - 07.2019
Business Analyst
Digital Bananas Technology
04.2017 - 04.2018
Bachelor of Science - Electrical And Electronics Engineering
Federal University of Technology, Owerri
07.2005 - 09.2010