Idowu Aruwajoye
House 3, Twinkle Court Layi Ogunbambi Street Maryland Crescent, Maryland, Lagos,LA
Summary
Human Resources Officer with four years of experience managing hiring and onboarding, employee benefits and payroll, performance tracking methods and HR records. Reliable, knowledgeable and highly organized team player with excellent communication skills, team building and relationship management.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Human Resources Officer
Tizeti Network Limited
Lekki, Lagos
10.2018 - Current
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Coordinated employee placements and administrative details.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Planned and launched large-scale events that boosted employee participation
- Improved office efficiency by effectively managing internal communications and correspondence.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Oversaw HR needs for 332-employee operation 4 locations and 1 West Africa region (Ghana)
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Cashier Supervisor
Jaja Link
Lagos, 20, Aina Street Ojota Lagos
06.1999 - 09.2022
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Built positive relationships with customers to increase repeat business.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Mentored team members to enhance professional development and accountability in workplace.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Education
Bachelor Of Science - Computer Science
Lagos State University
Lagos 07.2007 - 01.2013
Skills
Recruitment
undefinedCertification
HR Fundamentals CIPD
Timeline
HR Fundamentals CIPD
07-2020
Human Resources Officer
Tizeti Network Limited
10.2018 - Current
Bachelor Of Science - Computer Science
Lagos State University
07.2007 - 01.2013
Cashier Supervisor
Jaja Link
06.1999 - 09.2022
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