Abbas Hanan Ameerah
Abuja,Nigeria
Summary
Dedicated and detail-oriented administrative professional with experience in the Education and social sector. Proven ability to work independently and collaboratively, with strong analytical and problem-solving skills and adept at providing administrative support to ensure smooth day-to-day operations.
Overview
10
10
years of professional experience
Work History
Administrative Officer
First Label Crown ltd
Abuja, NG
07.2024 - 07.2025
- Prepared reports and maintained accurate records for administrative tasks.
- Managed office operations, including document processing, filing, and record-keeping.
- Provided excellent customer service to clients, colleagues, and management.
- Developed strong analytical and problem-solving skills in handling complex administrative tasks.
- Demonstrated ability to work under pressure and multitask in a fast-paced environment.
- Assisted in handling correspondence, scheduling appointments, and maintaining databases.
- Developed strong organizational and time management skills, with ability to prioritize tasks effectively.
Virtual Assistant to the Administrative Officer
Foundation Tech Ltd.
01.2022 - 07.2024
- Managed calendars, scheduled appointments and meetings
- Coordinated travel arrangements, bookings, and itineraries
- Provided email and phone support, responding to inquiries and resolving issues
- Maintained organized digital files, documents, and databases.
- Drafted and edited business correspondence, emails, and reports
- Built and maintained strong relationships with clients, colleagues, and stakeholders
- Conducted data entry, managed spreadsheets and databases
- Conducted market research, gathered and analyzed data
- Prepared reports, presentations, and visual aids
- Identified trends, provided insights and recommendations
- Provided exceptional customer support via phone, email and chat
- Resolved customer complaints, addressed concerns
- Improved customer satisfaction, loyalty and retention.
- Coordinated projects, set priorities and deadlines
- Managed tasks, assigned responsibilities
- Monitored progress, identified and mitigated risks
- Delivered projects on time, within budget and scope.
Administrative Assistant
The Futac Schools
01.2016 - 01.2021
- Provided administrative support to teams, including scheduling staff shifts and monitoring attendance and punctuality.
- Reviewed and updated plans, visit notes, and records to ensure accuracy and compliance.
- Assisted in creating and managing incident reports and compiling records and reports necessary for maintaining care quality and compliance.
- Developed strong analytical and problem-solving skills, assessing complex care challenges and developing effective solutions.
Education
Master of International Affairs and Diplomacy -
Ahmadu Bello University
ZariaB.A - English Literature
Ahmadu Bello University
ZariaSecondary education -
Federal Government Girls' college
AbajiSkills
- Fluent in English (oral and written
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office, Outlook, and other software applications
- Ability to work independently and collaboratively
- Flexibility to adapt to changing priorities and client needs
Languages
- English
- Arabic
- Hausa
References
Abubakar Ikheigbe, Administrative Officer, Foundation Tech Ltd., 08097528893
Projects
The Aesthetics of Folktales in Daupe Village, Being a research project carried out in partial fulfillment of a course on Orature in the department of English and literary studies, Ahmadu Bello University, Zaria, Kaduna, Nigeria., 2017 Racism and Police Brutality in contemporary America. A study of Jayson Reynolds, A research project carried out in partial fulfillment of the requirements for the award of bachelor of Arts degree in English literature.
Achievements Awards
- Most Articulate staff, The Futac Schools, 2022
- The Silent Guru, Department of English and literary studies, ABU Zaria, 2021
Activities
- Assistant secretary, Creative writers' club, Ahmadu Bello University, Zaria, 2020/2021
- Virtual Assistant course, ALX Mastercard, 2024
Languages
English
Proficient
C2
Arabic
Elementary
A2
French
Beginner
A1
Timeline
Administrative Officer
First Label Crown ltd
07.2024 - 07.2025
Virtual Assistant to the Administrative Officer
Foundation Tech Ltd.
01.2022 - 07.2024
Administrative Assistant
The Futac Schools
01.2016 - 01.2021
Master of International Affairs and Diplomacy -
Ahmadu Bello University
B.A - English Literature
Ahmadu Bello University
Secondary education -
Federal Government Girls' college