Godgift Otonye Elvis
Estate Management
Kubwa, FCT
Summary
Accomplished Lead Generation Manager with a background in Estate management and 3+ Customer service team lead as virtual assistant with a proven track record in document control and real estate, enhancing lead nurturing processes and elevating brand awareness. Expert in ROI analysis and sales funnel management, excel in building client relationships and streamlining operations, employing collaborative approach and strategic use of automation tools have significantly increased efficiency and conversion rates.
Overview
6
6
years of professional experience
Work History
Lead Generation Manager
Diamond Classic
01.2023 - 06.2024
- Streamlined lead nurturing processes by leveraging automation tools, improving efficiency and reducing manual workload by 40%.
Customer Service Representative Team Lead
Fils Beauty Global Limited
04.2020 - 04.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business thereby increasing sales
- Handled day-to-day customer contact via phones, faxes, and emails.
Real Estate Agent
Gelftog Estates And Construction Company
01.2022 - 02.2023
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
- Increased property sales by implementing innovative marketing strategies using SEO's and utilizing social media platforms which increased annual sales by 28% .
Lead Document Controller
Megastar Construction Company
01.2018 - 12.2019
- Managed sensitive information with strict confidentiality protocols, ensuring data security and protecting company interests.
- Collaborated with cross-functional teams to establish standardized procedures for document control, promoting consistency across departments.
Education
Higher National Diploma - Estate Management
Ken Saro Wiwa Polytechnic
Rivers State, Nigeria 01.2020 - 02.2020
Skills
Lead Generation and Nurturing
Timeline
Lead Generation Manager
Diamond Classic
01.2023 - 06.2024
Real Estate Agent
Gelftog Estates And Construction Company
01.2022 - 02.2023
Customer Service Representative Team Lead
Fils Beauty Global Limited
04.2020 - 04.2023
Higher National Diploma - Estate Management
Ken Saro Wiwa Polytechnic
01.2020 - 02.2020
Lead Document Controller
Megastar Construction Company
01.2018 - 12.2019
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