George Ochefu

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Trained team members in successful strategies to meet operational and sales targets.
• Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
• Managed day-to-day staffing and handled scheduling for all store employees.
• Monitored inventory levels and coordinated with supply chain to ensure product availability
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Visual Merchandising Strategy Implementation

Develop and execute visual merchandising strategies and guidelines to enhance brand image and customer experience

Store visits and Audits

Conduct regular store visits to assess and ensure compliance with visual merchandising standards

• Met with customers to resolve issues and build productive relationships.
• Negotiated contracts, rates and terms with vendors to achieve competitive pricing.
• Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
• Kept teams on task to complete milestones on time.
• Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
• Supervised field operations teams to complete projects within established timelines.
• Resolved customer complaints to maintain satisfaction and loyalty.
• Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.

• Increased regional sales by developing and implementing strategic sales plans.
• Negotiated favorable contract terms with suppliers, resulting in reduced costs without compromising quality or delivery timescales.
• Managed budget allocation, ensuring cost-effective spending on promotional activities and materials.
• Organized regional events to showcase products and services, generating leads and increasing brand awareness.
• Implemented targeted marketing campaigns to drive interest in products/services among potential customers.
• Established long-term relationships with key clients for sustained revenue generation.
• Developed tailored solutions for clients, resulting in increased client retention rates.
• Enhanced customer satisfaction with prompt resolution of issues and proactive communication.
• Expanded market share by identifying and pursuing new business opportunities.